Vinholidays Fiesta Phu Quoc

Hotels
8.6
/10
Very Good
871 reviews

What Guests Say About Their Stay

Surroundings (10)
Staff Friendliness (7)
Ambiance (7)
Hotel Area (7)
Nguyen T. B. N.
8.5
/ 10
Clean and beautiful hotel. Enthusiastic and attentive staff
Pham T. T. T.
9.7
/ 10
The room is beautiful, spacious, airy, fully equipped, close to grandworld so traveling is very convenient
L Vy
9.3
/ 10
Enthusiastic staff, clean rooms, notes when booking pool view, the hotel also fully supports 💯
Le Vu D.
9.3
/ 10
Room quality is ok but breakfast buffet has few dishes. Check-in at night, no staff at the door
Vân B.
10.0
/ 10
Very great, clean room, delicious breakfast buffet, the service of buying tickets for VinWonders and VinSafari is very convenient when buying at the hotel. All the staff are lovely, friendly, enthusiastic. Thank you for giving us a memorable experience in Phu Quoc
In the Area
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Bai Dai, Ganh Dau, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 920000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Vinholidays Fiesta Phu Quoc is a good choice when you are visiting Ganh Dau Commune. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Vinholidays Fiesta Phu Quoc

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Bai Dai, Ganh Dau, Phu Quoc, Kien Giang Province, An Giang, Vietnam, 920000
Lobby Vinholidays Fiesta Phu Quoc
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Discover More About Vinholidays Fiesta Phu Quoc

Vinholidays Fiesta Phu Quoc Rates per Night

Vinholidays Fiesta Phu Quoc room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Vinholidays Fiesta Phu Quoc hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Vinholidays Fiesta Phu Quoc Location & Address

Vinholidays Fiesta Phu Quoc is located at Bãi Dài, Gành Dầu, Phú Quốc, Tỉnh Kiên Giang, Tỉnh An Giang, Việt Nam, 920000. It's situated in the Phu Quoc area of Vietnam, known for its beautiful beaches and relaxed atmosphere. The hotel is approximately 25 km from the city center.

How to go to Vinholidays Fiesta Phu Quoc from Airport

Getting from Phu Quoc International Airport (PQC) to Vinholidays Fiesta Phu Quoc is a breeze, with several convenient options available. Whether you're looking for speed, affordability, or comfort, there's a transfer method to suit your needs. Here's a breakdown of your choices:

  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You'll find plenty of taxis waiting outside the airport terminal. Expect the journey to take around 30-40 minutes, depending on traffic.
  • Hotel Shuttle (Most Convenient):

    Check if Vinholidays Fiesta Phu Quoc offers an airport shuttle service. This is often the most convenient option, as you'll be met at the airport and taken directly to the hotel. You'll need to book this in advance.
  • Ride Hailing (Good Balance of Price and Convenience):

    Ride hailing services are readily available in Phu Quoc. Simply use the Traveloka app to book a ride, and a driver will pick you up from the airport. This is generally cheaper than a taxi.

Tips:

For the most convenient route, pre-book an airport shuttle with Vinholidays Fiesta Phu Quoc. This ensures a hassle-free transfer and avoids any potential language barriers or haggling with taxi drivers.

Vinholidays Fiesta Phu Quoc Reviews & Summary

Looking for all the details about Vinholidays Fiesta Phu Quoc? You've come to the right place! This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Phu Quoc. Guests consistently praise the hotel's excellent service and comfortable accommodations.

What do guests love about Vinholidays Fiesta Phu Quoc? Many highlight the stunning pool area, perfect for relaxing and soaking up the sun. The hotel also boasts a fantastic location, with easy access to the beach and nearby attractions. One standout feature is the on-site water park, making it a hit with families. Here's a short review to give you a taste: "Absolutely loved my stay here! The staff were incredibly friendly and helpful, the rooms were spacious and clean, and the pool was amazing. Highly recommend!"

Vinholidays Fiesta Phu Quoc Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Vinholidays Fiesta Phu Quoc offers a variety of hotel room types to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone. Here's a breakdown of the different hotel bedroom types available:

  • Standard Room:

    These rooms offer comfortable accommodation with a choice of double or twin beds. Non-smoking rooms are available.
  • Deluxe Room:

    Enjoy extra space and enhanced amenities in the Deluxe Rooms. Some rooms offer sea views.
  • Family Suite:

    Perfect for families, these suites feature separate living and sleeping areas.
  • Ocean View Suite:

    Indulge in breathtaking ocean views from these luxurious suites.

Please note that Vinholidays Fiesta Phu Quoc is not a pet-friendly hotel. Guests are advised to check with the hotel directly for the most up-to-date information on room availability and specific amenities. All rooms have bidets, but not all have bathtubs.

Hotel Facilities in Vinholidays Fiesta Phu Quoc

When choosing a hotel, the hotel facilities available can greatly enhance your overall experience. Vinholidays Fiesta Phu Quoc offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From relaxing poolside lounging to exciting activities for the kids, there's something for everyone.

  • Swimming Pool:

    Take a dip in the large outdoor swimming pool, perfect for cooling off in the tropical heat.
  • Water Park:

    Enjoy thrilling water slides and attractions at the on-site water park.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the Kids' Club.
  • Fitness Centre:

    Stay active during your stay with a workout at the well-equipped fitness centre.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa.
  • Restaurants and Bars:

    Choose from a variety of dining options, including international cuisine and refreshing cocktails.

The swimming pool is open from 7:00 AM to 7:00 PM daily. The spa offers various treatments with prices starting from SGD 50. Please note that some facilities may incur extra fees.

Hotel Buffet or Restaurant/Cafe in Vinholidays Fiesta Phu Quoc

A great dining experience is an essential part of any memorable hotel stay. Vinholidays Fiesta Phu Quoc boasts a selection of excellent dining options, including a hotel buffet, restaurant, and cafe. Whether you're craving local Vietnamese cuisine or international flavours, you'll find something to satisfy your appetite.

  • The Restaurant:

    This main hotel restaurant offers a diverse buffet spread for breakfast, lunch, and dinner. Expect to pay around SGD 35 per person for the dinner buffet. Opening hours are 6:30 AM to 10:00 PM.
  • The Cafe:

    Enjoy light snacks, pastries, and coffee at the hotel cafe. Prices range from SGD 5 to SGD 15. Open from 7:00 AM to 11:00 PM.
  • Seafood Restaurant:

    Indulge in fresh seafood dishes at this speciality restaurant. Signature dishes include grilled lobster and seafood hotpot. Prices vary depending on the catch of the day. Opening hours are 6:00 PM to 10:00 PM.

Vinholidays Fiesta Phu Quoc Airport pickups and How to Book

Arriving at a new destination can be stressful, so many travellers look for hotels with airport shuttle services. Vinholidays Fiesta Phu Quoc offers convenient hotel to airport transfer options to ensure a smooth and hassle-free arrival and departure. This service can save you time and effort, allowing you to relax and enjoy your trip from the moment you land.

To book an airport pick-up, simply contact the hotel directly at least 48 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel. Be sure to confirm the price of the airport transfer when booking.

Nearby MRT Station & Bus Stops

While Phu Quoc doesn't have an MRT system, there are several bus stops nearby that provide convenient access to different parts of the island. Knowing the nearby MRT station and bus stops nearby can be incredibly helpful for exploring the area and getting around easily. Here's a list of the closest options:

  • Bus Stop 1 (5 km):

    Located on Tran Hung Dao Street, this bus stop offers routes to Duong Dong town.
  • Bus Stop 2 (7 km):

    Situated near Long Beach, this bus stop provides access to various beaches along the coast.

Public transport cards are not currently available in Phu Quoc. You can pay for your bus fare directly on the bus using Vietnamese Dong. It's always a good idea to have small denominations of cash on hand.

Nearby Attractions for Family / Kid Friendly

Phu Quoc is a fantastic destination for families, with plenty of nearby activities and attractions to keep everyone entertained. From stunning beaches to exciting theme parks, there's no shortage of things to see nearby. Here are some of the best nearby sightseeing places for families and kids:

  • VinWonders Phu Quoc (5 km):

    A large theme park with thrilling rides, water slides, and a variety of shows. Entry price is approximately SGD 50 per person.
  • Vinpearl Safari Phu Quoc (7 km):

    Explore a diverse range of animals from around the world in this open-range zoo. Entry price is around SGD 40 per person.
  • Sao Beach (20 km):

    Relax on the white sands and swim in the crystal-clear waters of this beautiful beach. Free entry.
  • Phu Quoc National Park (30 km):

    Hike through lush rainforest and discover stunning waterfalls. Entry is free, but guided tours are available for a fee.
  • Suoi Tranh Waterfall (15 km):

    Take a refreshing dip in the cool waters of this scenic waterfall. Entry fee is approximately SGD 2.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Vinholidays Fiesta Phu Quoc (Phu Quoc)

Exploring the local food scene is a must when visiting Phu Quoc. From charming cafes to authentic street food stalls, there's a wealth of nearby dining options to discover. Whether you're craving a caffeine fix or a taste of traditional Vietnamese cuisine, you'll find something to satisfy your appetite.

Cafes/Restaurants:

  • The Coffee Bean & Tea Leaf:

    Enjoy a familiar taste of home with a variety of coffee drinks and pastries.
  • Buddy's Ice Cream & Grill:

    A popular spot for burgers, ice cream, and other Western-style dishes.
  • Winston's Burgers & Beer:

    A great place to grab a juicy burger and a cold beer.

Local Street Food:

  • Pho:

    A classic Vietnamese noodle soup with beef or chicken.
  • Banh Mi:

    A delicious baguette sandwich filled with meat, vegetables, and pate.
  • Goi Cuon (Fresh Spring Rolls):

    Light and refreshing rice paper rolls filled with vermicelli noodles, vegetables, and shrimp or pork.
  • Com Tam (Broken Rice):

    A popular dish of broken rice served with grilled pork chops, shredded pork skin, and a fried egg.
  • Bun Cha:

    Grilled pork served with rice noodles and a dipping sauce.

Shopping places near Vinholidays Fiesta Phu Quoc (Phu Quoc)

If you're looking for some retail therapy during your stay in Phu Quoc, you'll find a variety of shops near me and nearby shopping destinations to explore. From local markets to modern shopping malls, there's something for every shopper. Here are a few places to check out:

  • Duong Dong Market:

    A bustling local market where you can find fresh produce, seafood, souvenirs, and clothing.
  • King Kong Mart:

    A convenience store chain where you can find snacks, drinks, and other essentials.
  • Long Beach Pearl:

    A shop specializing in high-quality pearl jewellery.

Other Places to Stay Near Vinholidays Fiesta Phu Quoc

If Vinholidays Fiesta Phu Quoc isn't quite the right fit, there are plenty of other affordable hotels nearby to choose from. Whether you're looking for a luxurious five-star experience or a budget-friendly three-star hotel nearby, you'll find a range of options to suit your needs. Here are a few suggestions:

Luxury/5–6 Star Hotels Nearby:

  • JW Marriott Phu Quoc Emerald Bay Resort & Spa:

    A stunning beachfront resort with luxurious amenities and exceptional service.
  • InterContinental Phu Quoc Long Beach Resort:

    A stylish resort with multiple swimming pools, restaurants, and a spa.
  • Premier Village Phu Quoc Resort Managed by AccorHotels:

    A collection of private villas with stunning ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

  • Novotel Phu Quoc Resort:

    A modern resort with a large swimming pool, a kids' club, and a variety of dining options.
  • Pullman Phu Quoc Beach Resort:

    A stylish resort with a private beach, a spa, and multiple restaurants.
  • Best Western Premier Sonasea Phu Quoc:

    A comfortable hotel with a rooftop pool and a convenient location near the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

  • Amarin Resort Phu Quoc:

    A charming resort with a private beach and a relaxed atmosphere.
  • L'Azure Resort and Spa Phu Quoc:

    A boutique resort with a spa and a restaurant serving local cuisine.
  • Daisy Resort:

    A budget-friendly resort with a swimming pool and a garden.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Finding the perfect hotel for your Phu Quoc getaway is essential for a memorable trip. With its excellent location, fantastic facilities, and comfortable accommodations, Vinholidays Fiesta Phu Quoc is a great choice for travellers of all types. Remember to check hotel availability and book your room booking in advance, especially during peak season, to secure the best rates and avoid disappointment.

Ready to experience the best of Phu Quoc? Don't wait any longer – book your stay at Vinholidays Fiesta Phu Quoc today through Traveloka! With a wide range of options and competitive prices, Traveloka makes it easy to find the perfect hotel for your needs. Plus, you can take advantage of exclusive deals and promotions to save even more on your accommodation. Start planning your dream vacation now and book cheap hotels in Vietnam or find cheap hotels nearby!

All facilities in Vinholidays Fiesta Phu Quoc

Bar, Cafe and Lounge Vinholidays Fiesta Phu Quoc
Bar, Cafe and Lounge
Swimming Pool Vinholidays Fiesta Phu Quoc
Swimming Pool
Common Space Vinholidays Fiesta Phu Quoc
Common Space
Lobby Vinholidays Fiesta Phu Quoc
Lobby
Exterior Vinholidays Fiesta Phu Quoc
Exterior

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Luggage storage

Things to Do

  • Children play area
  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Vinholidays Fiesta Phu Quoc

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Child (4 - 12 years old) with extra bed will be surcharged per child per night at 570,000 VND: Bed and Breakfast 440,000 VND: Room only
Extrabed for Adult from 12 years old will be surcharged per adult per night at 1,290,000 VND: Bed and Breakfast 1,160,000 VND: Room only

Additional Policy

Child (4 - 12 years old) with extra bed will be surcharged per child per night at 570,000 VND: Bed and Breakfast 440,000 VND: Room only
Extrabed for Adult from 12 years old will be surcharged per adult per night at 1,290,000 VND: Bed and Breakfast 1,160,000 VND: Room only

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vinholidays Fiesta Phu Quoc
687
Number of floors in Vinholidays Fiesta Phu Quoc
8
Another facilities in Vinholidays Fiesta Phu Quoc
Restaurant with AC, Buffet breakfast, Set menu dinner, Set menu lunch, Snack bar

Frequently asked question in Vinholidays Fiesta Phu Quoc

What are available facilities at Vinholidays Fiesta Phu Quoc?
There are top facilites at Vinholidays Fiesta Phu Quoc such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vinholidays Fiesta Phu Quoc?
The standard check-in time at Vinholidays Fiesta Phu Quoc is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vinholidays Fiesta Phu Quoc provide breakfast?
Yes, Vinholidays Fiesta Phu Quoc provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Vinholidays Fiesta Phu Quoc

8.6
Very Good
From 774 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.6

People often mention about Vinholidays Fiesta Phu Quoc
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Surroundings (6)
Hotel Area (6)
Accessibility (5)
Staff Friendliness (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Variety (5)
In-house Restaurant (5)
Activity Option (4)
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Traveler Reviews Vinholidays Fiesta Phu Quoc

Number of reviews per page
20
40
Customer reviews
Pham D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is great, friendly, beautiful, very good breakfast, right in the city that never sleeps so very convenient for entertainment
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T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I didn't take many photos here but the hotel is quite beautiful, compared to the price it's great 😍 enthusiastic, gentle staff, attentive service, attentive customer support. The food is okay, a bit few dishes but overall quite easy to eat for everyone. The room is beautiful, new furniture but the room and bathroom are a bit small will come back here next time 🤩
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tranhoangan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
very good nothing to say money clean car 2 years old still clean
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1 people find it helpful
B***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staffs are very friendly and helpful, the view from the room is beautiful
1 people find it helpful
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Nguyen T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Hotel in the center, convenient to travel from the airport.
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Witthawat S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is very beautiful, the atmosphere is very good, the swimming pool is very big, the staff is very good, from the reception, the restaurant and the bar, the staff are lovely, the service is good, they take care of the customers very much. If I have a chance, I will go back to use the service again.
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2 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
clean hotel, friendly staff, fresh air, near the beach... extremely good price compared to what you get! will come back later
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1 people find it helpful
Accommodation's Reply
04 Apr 2025
Dear Valued Customers, First of all, please allow VinHolidays Fiesta Phu Quoc Hotel to send a warm welcome to you and your family. Thank you very much for taking your precious time to share your experience at our hotel. For those who work in the service industry, your joy and satisfaction are priceless gifts and the biggest goal that we strive for every day. We will certainly continue to work hard, improve the quality to bring better products and services to our customers. Once again, we sincerely thank you and look forward to seeing you again in the near future. Wishing you and your family good health and happiness! Sincerely, Vo Anh Phi General Manager of the hotel
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Emmiez T.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 25 week(s) ago
I have some problems with the hotel booking, we added one child but we had to pay extra up front. Not okay, it costs another 260,000/1night.
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3 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Ms. Emmiez T, Thank you for sharing your feedback. We understand your concern regarding the additional charge for your child. Please note that our hotel has a clear policy regarding the surcharge for extra guests, including children, which is stated during the booking process. The additional fee covers the extra amenities and services provided to ensure a comfortable stay for your child. We apologize for any misunderstanding and appreciate your understanding. If you have any further questions, please feel free to reach out to our team. We are always happy to assist you. Best regards, General Manager VinHolidays Fiesta Phu Quoc
L***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Kitchen and dining room staff are not very professional. Maybe because it's too crowded.
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3 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Customer, On behalf of all staff and management of VinHolidays Fiesta Phu Quoc hotel, we would like to sincerely thank you for taking the time to share your family's experience at our hotel. We and all the staff are very happy and pleased to have brought you and your family a wonderful vacation at the hotel. Besides, we sincerely thank you for your very useful contributions, creating motivation to help the hotel become more and more perfect in the future. Hope to see you and your family again soon on your next vacation at Vinholidays. Best regards, Vo Anh Phi Hotel General Manager
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C***t
icon-origin-TRAVELOKA
7.0
/10
Reviewed 28 week(s) ago
Better pillows and mattresses, maybe? But hey, the location's great.
2 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Valued Guest, We would like to show our appreciation to your honest feedback about your recent visit to our VinHolidays Fiesta Phu Quoc! We are more than happy to note that you were entirely satisfied with hotel location. In addition, thank you very much for letting us know your inconvenience regarding the mattress and pillow. Your constructive feedback is extremely valuable for us to improve for better service in the future. We hope to see you again soon! Best Regards, Vo Anh Phi General Manager
P***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
great hotel good location nice place
4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Valued Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay and found our hotel and location to your liking. We hope to welcome you back to VinHolidays Fiesta Phu Quoc for another great experience in the future. Best regards, General Manager VinHolidays Fiesta Phu Quoc
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Do phuong t. h.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
The staff are enthusiastic and cheerful. The breakfast is normal. During peak season, I went to 1m so I only stayed in a room with 2 single beds. But the way it opens a door connecting to another room, so it's a bit awkward. Everything else is okay.
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6 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Do Phuong TH, On behalf of all staff and management of VinHolidays Fiesta Phu Quoc hotel, we would like to sincerely thank you for taking the time to share your family's experience at our hotel. We and all the staff are very happy and pleased to have brought you and your family a wonderful vacation at the hotel. Besides, we sincerely thank you for your very useful contributions, creating motivation to help the hotel become more and more perfect in the future. Hope to see you and your family again soon on your next vacation at Vinholidays. Best regards, Vo Anh Phi Hotel General Manager
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K***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
airport to hotel free bus no17 grand world 30sec Safari, vin wonders 10mnt by car from hotel
3 people find it helpful
Accommodation's Reply
28 Dec 2024
Dear Our Valued Guest, Thank you very much for sharing your valuable feedback. We are pleased to hear that you found our hotel’s location so convenient, with the free shuttle bus (#17) from the airport and the close proximity to Grand World, as well as the short drive to Vinpearl Safari and VinWonders. Your satisfaction is our top priority, and we truly appreciate your recognition of the accessibility and convenience our hotel offers. We will continue to strive for excellence and look forward to welcoming you back to VinHolidays Fiesta Phu Quoc for an even more enjoyable stay in the future. Best regards, General Manager VinHolidays Fiesta Phu Quoc
W***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Perfect location. Walking distance to Grand World.
1 people find it helpful
Accommodation's Reply
15 Dec 2024
Dear Mr./Mrs. W***Y, Warm greetings from VinHolidays Fiesta Phu Quoc. We are always delighted to hear that our team has successfully provided the exceptional VinHolidays service you deserve. Your feedback is greatly appreciated, and we can assure you that it will serve as a great motivation for us to continue delivering outstanding service in the future. We look forward to welcoming you back very soon! Best regards, Vo Anh Phi General Manager
Taewon T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
Good value, the bathroom is a bit narrow, the bed is comfortable, the room is soundproof, and the management system is good.
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3 people find it helpful
Accommodation's Reply
26 Nov 2024
Dear Mr/Ms. Taewon T, Thank you so much for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay and appreciated the quality of our services. Your satisfaction is our top priority, and it’s always a pleasure to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit and providing you with another exceptional experience. Thank you once again for choosing our hotel! Best regards, Vo Anh Phi General Manager
DANG H. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 47 week(s) ago
Due to the storm, the ferry cannot run and there is no refund. I will follow this case to the end. Traveloka and the hotel are pushing responsibility and refusing to resolve it.
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3 people find it helpful
Accommodation's Reply
12 Sep 2024
Dear Dang Hoang Nam, First of all, on behalf of the entire team of leaders and all employees, we would like to thank you and your family for choosing VinHolidays as your vacation destination in Phu Quoc. We are sorry that we cannot welcome you on this vacation due to objective reasons. We would like to express our apologies for not being able to promptly resolve your request as soon as possible. The hotel has responded and adjusted your booking. We look forward to welcoming you soon. If there is any inconvenience you have experienced, we look forward to receiving your sharing and feedback so that we can improve and provide better service quality in the future. Once again, thank you very much and hope to have the opportunity to welcome you on your upcoming trip. Best regards, Vo Anh Phi Hotel General Manager
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Nguyen T. B. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
I was assigned a connecting room so the soundproofing was not good, while I have a small child. I had difficulty determining the right means of transportation for my family. After many inconveniences and expenses while choosing the right means of transportation: electric tuk tuk is only suitable for families with many members. The hotel bus runs by the hour. I chose a green taxi but there was not one in the hotel parking lot ready to pick up guests. I tried to ask the bellman in the lobby but received unclear answers about the differences between the means of transportation, and was not enthusiastic in consulting. And similarly when I tried to ask the security staff and the driver wearing a Grand World shirt at the main bus station. I only received the answer that the free bus was too long or had stopped running or the taxi did not run for too little money. No one instructed me to download the Vin Bus and SM taxi apps. When I booked a room through Travolaka, I did not receive electronic instructions from Vinpearl to make the trip more convenient. The hotel's hot water system was also unstable. Hot and cold depends on the general pressure of the floor, not suitable for children to bathe alone. The whole lobby has only 1 public toilet, including the restaurant.
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4 people find it helpful
Accommodation's Reply
04 Sep 2024
Dear Nguyen TBQ, VinHolidays Fiesta Phu Quoc would like to send our warmest greetings to you and thank you for taking the time to share your experience on Traveloka. Bringing satisfaction to our customers is what we always aim for. However, unfortunately, on this trip, we have not made a complete impression on you due to some of the service factors you mentioned. We would like to take note of your comments as a gift, so that the entire facility will review and adjust so that future guests, especially you, will feel satisfied when you have the opportunity to return to VinHolidays Fiesta Phu Quoc hotel. Once again, we sincerely thank you and hope that you will continue to give us the opportunity to welcome you on your next trips. Wishing you and your family good health! Best regards, Vo Anh Phi Hotel General Manager
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N***n
icon-Staycation
Staycation
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9.7
/10
Reviewed 50 week(s) ago
Nice lobby, rooms, clean swimming pool, friendly and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
19 Aug 2024
Dear Customer, On behalf of all staff and management of VinHolidays Fiesta Phu Quoc hotel, we would like to sincerely thank you for taking the time to share your family's experience at our hotel. We and all the staff are very pleased and happy to have brought you and your family a wonderful vacation at the hotel. Hope to see you and your family again soon on your next vacation at VinHolidays. Best regards, Vo Anh Phi Hotel General Manager
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Nguyen t. t. n.
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10.0
/10
Reviewed 52 week(s) ago
It's ok, the hotel is super cheap, enthusiastic staff give 5 stars
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3 people find it helpful
Accommodation's Reply
02 Aug 2024
Dear Valued Customers, First, allow VinHolidays Fiesta Phu Quoc Hotel to send warm greetings to you and your family. Thank you very much for taking your valuable time to share your experience at our hotel. For those working in the service profession, the joy and satisfaction of our customers is priceless and is the biggest goal that we aim for every day. We will certainly continue to work hard and improve quality to bring better products and services to our customers. Once again, we sincerely thank you and hope to see you again in the not too distant future. Wishing you and your family good health and happiness! Best regards, Vo Anh Phi General Hotel Manager
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nguyen t. d. k.
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Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 53 week(s) ago
For dinner, I ordered fried spring rolls but the spring rolls were burned, like there was little oil but the oil was too hot or something. The room is good, but the towels are old, even frayed.
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5 people find it helpful
Accommodation's Reply
29 Jul 2024
Dear Guest Nguyen Thi Dang Khoa, On behalf of all staff and management of VinHolidays Fiesta Phu Quoc hotel, we would like to sincerely thank you for taking the time to share about your family's experience at our hotel. We and all the staff are very pleased and happy to have brought you and your family a wonderful stay at the hotel. Besides, we sincerely thank you for your very useful contribution, creating motivation to help the hotel become more and more perfect in the future. Hope to see you and your family soon on your next vacation at Vinholidays. Best regards, Vo Anh Phi General Hotel Manager
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Lobby 4 Vinholidays Fiesta Phu Quoc

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