Beachcliff Hotel and Apartments

The room was amazing spacious and clean to a high standard. My only issue was we paid for a sea view but had a call to say someone had booked 2 mins before myself and the sea view room had been taken. No offer of a refunded as we paid extra for the sea view that we didn’t get.

This property was a brilliant get away and lived up to all expectations and beyond would definitely recommend and we will be definitely better returning in the future

The check in procedure was fraught as I needed to revise the payment card registered with Expedia. This was not notified to me until an hour before arrival. Very stressful!! There is a Fire Escape green light on the bedroom ceiling which is very bright and stopped us sleeping!

A lovely trip away for my partners birthday. We had a sea view room and it was exceptional. The British weather can’t be helped but the view was still great. My only struggle was with the parking as it wasn’t super clear where the parking was at the rear.

Nice rooms, very spacious and well laid out. Nice and clean but...only cleaned/made up every other day. Tv is a smart tv with apps that you have to be able to log into. Which means no terrestrial tv and can't even watch the news. The emergency fire escape light was so bright it kept me awake. I'll use again at last minute if the price is right but otherwise will use an alternative

Very clean... lovely view ... on seafront.

We stayed as wanted to be local to Home James Sommerin Restaurant. Was 10 minute walk. Easy check in and check out and great communication.

The property was so good Loved the room and the bathroom was so good. Well maintained and easy to check in, lots of parking spaces available near to the property. Only issue was wifi, the speed was so bad and there was no network in that area.

Appartment was comfortable and furnished nicely. Could have supplied more shower gels and shampoo; otherwise excellent. Gate is a bit noisy as everybody leaves it slam; sometimes a bit noisy at night. Beautiful setting with sea views. Very convenient location for getting to Penarth harbour, Sully. Found a few nice restaurants including the Captain's Wife in Sully a 10 minute drive from here and Mint and Mustard in Penarth.

I loved the Nook. Loads of space. Plenty of toiletries and tea and coffee. There was a bus not far away which takes you to Cardiff and Barry. Good restaurants close by. Romeo’s was our favourite. Loved our stay.

The checking in was traumatic as there was no reception and we did not have instructions. Luckily there was a couple of lovely ladies who helped us We had a gorgeous room with sea view. Which made us relax instantly

The room was very nice - no complaints at all on that score, and the location on Penarth beach is great. The disappointment was that I thought I'd booked a "deluxe" room with sea view - the sole point of booking this facility - but that turned out not to be the case. We were located at the rear of the building, with no view of the sea at all. I found the check-in procedure a bit frustrating. There is a two-step process. First, you have to complete a registration form, but I received nothing and had to contact the company. Then, when registration is complete, they are meant to send you check-in instructions straight away. Again, this did not happen and I had to go out of my way to ask. So, not ideal. The room does not appear to have air-con, which was fine on a cool Friday evening, but would not have been if it had been warm.

It was absolutely beautiful. Right on the front and we had the hottest weather. Nice bar underneath where we sat and had a drink overlooking the sea and pier. Room was very hot though but we did have a big fan in the room. Nespresso machine was a big hit and the fridge with free water cooled. Absolutely loved our stay. Had a lovely chat with the cleaner. Lovely lady and very friendly.

Location was good but so called room is not sea view though this is big river view

Amazing location safely nestled above lovely restaurants and quick walk to a breakfast/coffee shop. The views were stunning as overlooking the water. The only downside was lack of AC or cross breeze and it was a hot day while we were there. Also, the cups in our room were dirty so did not use those items.

Beautiful room, stunning view and perfect location. One huge issue… the heat! The windows open approximately 2inches.. with no air con this made it unbearable to be in the room. A fan is provided in the room but when on you feel like you should have airline ground staff level ear defenders on. Friends were staying in one of the courtyard rooms and their windows opened but had an open extra unit of safety glass. This provided air circulation and security. Unsure as to why not done in the front rooms. With the heat of the room it would have been nice if more bottled water was provided.. am sure we are not the first to bring up this issue.

Easy check in, very clean, lovely large self contained room with stunning sea view, we have had a very relaxing stay thank you, we would definitely stay again.

Amazing rooms and location. Nice Italian restaurant and champagne bar underneath the rooms.

A little confusion at the start on which room I had. The video could be clearer. It is unfortunate there is no air conditioning in the room, but I guess that is standard for the UK. Amazing views and great access to restaurants below. Room was clean, housekeeping was great and overall a good stay.

I never got to stay there because the property owner never gave check in instructions 24 hours prior even though he was supposed to. He never even picked up the phone or called back when i left him a message check in time. I was completely ignored for over a day past the time he was supposed to send instructions. Then later that night at 11pm he gives me check in instructions. Too late. Way too late. Our whole trip is ruined because of this. Now he doesnt even want to give a full refund even though its his fault for not sending us instructions! He broke the contract. This is ridiculous and highly unproffessional. 0 stars. Do not stay. Avoid at all costs.