Glan Aber Hotel

I foubd an anti-depressant tablet by the side of of bed , there is still rubbish under it. The room clearly had not been cleaned prior to my arrival. Nor did anyone bother to clean it after i reported finding the tabket, a chikd or oet ciukd have easily found and eaten it.The bathroom was full of black mould, the ceiling, the tiles and the shower cubicle need to be bleached and cleaned correctly, I have asthma and my travelling companion has COPD. We not expecting to find mould. I fell in reception , tripped over some door stops, I reported to reception, was not asked how I was but offered some ice, no mention of an accident book to record the incident in. the door stops were still in same position the following day. Tge mattresses were extremely uncomfortable, offering no support, sheets loosely on ved, not fitted, so moved about wgen slept in.A very disappointing and uncomfortable stay

Homely hotel with great breakfast.

Did the job, price was good, included breakfast was a nice touch.

My room was clean and cosy , it was good for single stay . Overall hotel is nice , friendly staff , good breakfast and fantastic dinner .

The hotel was very clean. The staff were lovely. The rooms could do with updating but for the price this hotel is amazing. The breakfast was really good.

Hotel was cosy... but room could have done with a general update. A double room. But two single beds thrown together. And bathroom had a horrible smell belive it was drain issue. Food was ok.

We was very happy with our stay at the hotel.

The accommodation offered both hotel and bunkhouse options which is misleading as this states it is a hotel. The bathroom was well-maintained, although the room was situated next to a fan and the bed was quite firm which made it very hard to sleep. The quality of the staff's service varied, depending on the timing of interaction.

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The staff here are lovely very helpful and kind the room we had was beautiful so spacious an big would highly recommend

Sorry I don’t like leaving a poor review but !! My room was miserable solo room , window lock was broken so couldn’t leave on latch , the very small shower room wasn’t very clean , asked to have money back to leave but couldn’t as manager had gone on holiday !I was offered another room but that was worse , mouldy lamp shades /curtains. Crack in the sink , hair in the bath plug hole , furniture all shabby … lamps and kettle not working but got them fixed by a lovey handy man …some staff didn’t speak , others were lovely … glad to come home early

We stayed tonight’s , it was a very good place to investigate Betws-y-coed .

Room was spacious and clean. Dinner and breakfast menu was good and represented excellent value. Staff friendly and helpful. Would recommend.

Great location in the centre of the village. Very friendly staff made us and our little dog very welcome. Breakfast selection and quality was excellent so was the choice of food for evening meals.

No hot water

Me and my friend really looked forward to our stay after hiking and camping in rainy weather in Snowdonia. We booked specifically for the spa, so were beyond disappointed upon arrival, when we were told that we could not book a slot in the spa because all slots were being saved for GroupOn guests which had this feature included in a deal - but who might or might not even want to use the spa! Despite there being free slots, we were not allowed to book one. I am absolutely appalled by this - hence the low rating. I think that if you have a deal on which prevents other guests to enjoy their stay fully, then send out an email and give us a chance to book elsewhere. After begging and getting a bit annoyed, the person at reception finally gave us a 5pm slot - only because some GroupOn guests had not arrived in time. 2nd disappointment: no hot water in the room, showered in freezing water. The 3rd disappointment came when we wanted to book a table for dinner. At check-in we were told that we could decide re dinner later. At 6pm we tried to book at any time they had a table free, we were flexible. Only to be told that everything was fully booked. Surprised that a hotel doesn't do more than one sitting, we could see the dining room currently had plenty of room. But we ate elsewhere and came back just after 8pm. To find an abandoned dining room and a half-empty bar! Must've been a crammed hour of dinner service while we were away!!

Nice cosy hotel

Very helpful receptionist must book ahead if you want to use the spa

We had a lovely break here. Hotel is not new, but full of character, which I personally prefer over slick modern hotels, and the hotel is no more than 20 miles ish from everything to do in this area. Perfect.

Lovely, spacious hotel with excellent, friendly staff. Would definitely stay here again!