Park Inn by Radisson Cardiff City Centre

Hotels
8.0
/10
Very Good
939 reviews

What Guests Say About Their Stay

David
10.0
/ 10
Really very good.. One tiny fault... chipped enamel in bath. Breakfast buffet was great value. Lovely hotel. Great location.
Suzanne
10.0
/ 10
lovely hotel, rooms great to, only thing with hot weather you need A/C and there wasn't any unfortunately.
Ruth Lynda
10.0
/ 10
Lovely staff and good bed. Only snag was no water in the room but this was easily purchased from the bar.
In the Area
See Map
Mary Ann Street, Castle, Cardiff, Wales, CF10 2JH

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Park Inn by Radisson Cardiff City Centre is a hotel in a good neighborhood, which is located at Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Inn by Radisson Cardiff City Centre

Mary Ann Street, Castle, Cardiff, Wales, CF10 2JH
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Location


Park Inn by Radisson Cardiff City Centre is a hotel in a good neighborhood, which is located at Castle.

About Park Inn by Radisson Cardiff City Centre

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Park Inn by Radisson Cardiff City Centre.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Park Inn by Radisson Cardiff City Centre exclusively for you.

With all facilities offered, Park Inn by Radisson Cardiff City Centre is the right place to stay.

All facilities in Park Inn by Radisson Cardiff City Centre

Others Park Inn by Radisson Cardiff City Centre
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Discounted Fitness Center

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

In-room Facilities

  • TV

Accommodation Policy & General Information in Park Inn by Radisson Cardiff City Centre

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately GBP 12.95 per person
  • Self parking fee: GBP 25.00 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

This property is closed from July 15 2025 to December 31 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Inn by Radisson Cardiff City Centre
146
Number of floors in Park Inn by Radisson Cardiff City Centre
6
Another facilities in Park Inn by Radisson Cardiff City Centre
Others, Smoke-free area, Safety deposit box, Wedding service, Luggage storage

Frequently asked question in Park Inn by Radisson Cardiff City Centre

What are available facilities at Park Inn by Radisson Cardiff City Centre?
There are top facilites at Park Inn by Radisson Cardiff City Centre such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Inn by Radisson Cardiff City Centre?
The standard check-in time at Park Inn by Radisson Cardiff City Centre is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Park Inn by Radisson Cardiff City Centre provide breakfast?
Yes, Park Inn by Radisson Cardiff City Centre provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Inn by Radisson Cardiff City Centre
Park Inn by Radisson Cardiff City Centre has a 3.0-star rating.
How many floors does Park Inn by Radisson Cardiff City Centre have?
Park Inn by Radisson Cardiff City Centre has 6.
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More Reviews from Other Guests in Park Inn by Radisson Cardiff City Centre

8.0
Very Good
From 939 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

9.2

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews Park Inn by Radisson Cardiff City Centre

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really very good.. One tiny fault... chipped enamel in bath. Breakfast buffet was great value. Lovely hotel. Great location.
Victoria
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are friendly, and communal areas are modern and comfortable. The hotel is looking tired and would benefit from repainting inside and outside. Room was very expensive for what it was at £135 a night for a standard twin, the room was dated and painting in the room was a poor standard.
pamela
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I booked for a concert, expecting a high standard and as it had parking. Car park was closed, no help suggesting other parking, and for £350 for the night I expected better.
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bedding was all stained. Had to ask reception for towels as only the dirty towels in the bath from previous guest available. Also 2 hrs after checking in was told hotel was closing next day and we had to move to another hotel. Had paid the hotel for b&bfor two nights and new hotel had to pay nearly £40 extra for breakfast. Really was a fiasco
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Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lifts broken so had to walk 5 floors, other than that everything was okay. Good Expedia price but expensive if you book direct
Kristine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel in the middle of Cardiff
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location, but very hot and no aircon, hotel parking inaccessible (plenty available nearby though) and only one lift was working for our entire stay. No fridge in the room either which I would have expected.
Jacqueline
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A 2 night stay at the Park Inn. Staff helpful and friendly. Nice lobby area. Check in was quick-we had to reactivate the room card on the 2nd day as we had 2 separate bookings but we kept the same room. The room was really hot owing to the heatwave and no air-conditioning but fan was supplied and in the room. Bed was really comfortable. Decor was a bit tired but didn't affect our stay. Nice powerful shower - only bath towels provided -no hand towels but changed on request. Iron and ironing board in the room. Plenty of hanging space. Just a few minutes walk into the city centre and 30 mins walk to cardiff bay. Overall a very good stay.
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Janet
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very dated and battered room, tiny bathroom but i understand its city centre. Why not put your tea and coffees in something a little bit nicer, a metal tin isn't really what you expect. Really handy location and excellent air conditioning...just not the standard im used to.
Nicholas
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Will never stay at this hotel again, feel ripped off as the place is old, lifts not working and generally needs knocking down and rebuilding.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a convenient location opposite the Utilia Arena. It is also within easy walking distance from Cardiff city centre, the Principality Stadium and Cardiff Central Railway Station. It was certainly different having a room with an inside view of the lobby, but there were blackout curtains on the window and the air con was working. The bedroom and bathroom were of a good size and really clean. There was also a good selection of hot and cold buffet items at breakfast with a good choice of hot and cold drinks. Couldn't give our stay 5 stars because they had obviously put their room rates up due to the Oasis concerts.
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Sanika
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very centrally placed, had a very nice time here.
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

lovely hotel, rooms great to, only thing with hot weather you need A/C and there wasn't any unfortunately.
fabricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service and location
Niall
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hugely overpriced for what we got.
Verified traveler
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel needs to invest in AC. The room was way too hot and you can’t leave the window open at night due to the noise in nearby bars, traffic etc which meant I did not get a good nights sleep!! Apart from that it was a nice, standard hotel
Kelly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel has a car park underground for 35 cars on a first come first serve basis - and cost us £45 for a 2 night stay. The reception staff were very welcoming and the general areas were clean and presentable. There was only 1 lift working of the 2 there and on our first day one of the housekeeping staff forced a huge trolley onto the lift with us and told us we needed to move out of her way. Our room was a superior room with a view towards the shopping centre - a good sized bed and generally a nice room but was like an oven in July, despite the fan provided, and our window only opened outwards just a little bit. We will definitely book a hotel with air-con if we return during the summer. The hotel is within walking distance of Principality Stadium and conveniently close to shops/Mall/restaurants/bars. We will definitely book again during cooler seasons.
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David
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I’m reviewing this in acknowledgment that I paid well, well over the average cost for this hotel, as I was attending the opening night of Oasis at the stadium, and Cardiff always whacks up the prices for any event. This hotel is no exception, I would say I paid maybe 5x or 6x times the usual price as Radisson have no qualms with fleecing people when demand rises. That said, this hotel has no business charging what it does, the rooms are incredibly tired. The bathroom was at the very end of its life. The bath tap came off in my hand, the toilet has water constantly running, the flush barely worked. The room has no aircon. Madness when the summer nights are so hot and when they’re taking the best part of £500 off you. Thankfully there’s a fan in the cupboard, so I could create some sort of makeshift solution where I dragged a table closer to the bed so the fan can reach a plug, the propping the fan so it would actually hit the bed. The whole room has a lot of wear and tear. Kept clean as it can be, it must be said, but it sorely needs a refurb. Breakfast was fine. Staff are nice enough. Though I had to interrupt a conversation at the desk to check out as I was just standing there waiting with a train to catch. If I was paying the average £70-odd price, I’d be much more fine with it and a bit more forgiving. But the cash grab for what it delivered is a joke.
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Noel
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is very central and nice lobby area
Nicola
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I used a free stay on had on this hotel had I paid for it I would of asked for my money back. The staff are amazing and really helpful and polite tbut the hotel is a dump. It's dirty stains everywhere and in need of renovation the bed is way past it's us by date very hard and uncomfortable couldn't sit in the chair in the room as it was so stained. Bathroom had hairs aoung the tap and the shower was more like a watering can. The noise from the pipes when anyone has a shower on your floor is also a bit of a shock. Breakfast is good and restaurant is fairly dec by. Again th ba area is dirty and lots of broken seats.
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Number of reviews per page
20
40

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Others 4 Park Inn by Radisson Cardiff City Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 939 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

9.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Inn by Radisson Cardiff City Centre

Number of reviews per page
20
40
Top reviews
David
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really very good.. One tiny fault... chipped enamel in bath. Breakfast buffet was great value. Lovely hotel. Great location.
Victoria
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are friendly, and communal areas are modern and comfortable. The hotel is looking tired and would benefit from repainting inside and outside. Room was very expensive for what it was at £135 a night for a standard twin, the room was dated and painting in the room was a poor standard.
pamela
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I booked for a concert, expecting a high standard and as it had parking. Car park was closed, no help suggesting other parking, and for £350 for the night I expected better.
Michael
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bedding was all stained. Had to ask reception for towels as only the dirty towels in the bath from previous guest available. Also 2 hrs after checking in was told hotel was closing next day and we had to move to another hotel. Had paid the hotel for b&bfor two nights and new hotel had to pay nearly £40 extra for breakfast. Really was a fiasco
Read More
Mark
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lifts broken so had to walk 5 floors, other than that everything was okay. Good Expedia price but expensive if you book direct
Kristine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel in the middle of Cardiff
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location, but very hot and no aircon, hotel parking inaccessible (plenty available nearby though) and only one lift was working for our entire stay. No fridge in the room either which I would have expected.
Jacqueline
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A 2 night stay at the Park Inn. Staff helpful and friendly. Nice lobby area. Check in was quick-we had to reactivate the room card on the 2nd day as we had 2 separate bookings but we kept the same room. The room was really hot owing to the heatwave and no air-conditioning but fan was supplied and in the room. Bed was really comfortable. Decor was a bit tired but didn't affect our stay. Nice powerful shower - only bath towels provided -no hand towels but changed on request. Iron and ironing board in the room. Plenty of hanging space. Just a few minutes walk into the city centre and 30 mins walk to cardiff bay. Overall a very good stay.
Read More
Janet
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very dated and battered room, tiny bathroom but i understand its city centre. Why not put your tea and coffees in something a little bit nicer, a metal tin isn't really what you expect. Really handy location and excellent air conditioning...just not the standard im used to.
Nicholas
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Will never stay at this hotel again, feel ripped off as the place is old, lifts not working and generally needs knocking down and rebuilding.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a convenient location opposite the Utilia Arena. It is also within easy walking distance from Cardiff city centre, the Principality Stadium and Cardiff Central Railway Station. It was certainly different having a room with an inside view of the lobby, but there were blackout curtains on the window and the air con was working. The bedroom and bathroom were of a good size and really clean. There was also a good selection of hot and cold buffet items at breakfast with a good choice of hot and cold drinks. Couldn't give our stay 5 stars because they had obviously put their room rates up due to the Oasis concerts.
Read More
Sanika
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very centrally placed, had a very nice time here.
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

lovely hotel, rooms great to, only thing with hot weather you need A/C and there wasn't any unfortunately.
fabricio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service and location
Niall
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hugely overpriced for what we got.
Verified traveler
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel needs to invest in AC. The room was way too hot and you can’t leave the window open at night due to the noise in nearby bars, traffic etc which meant I did not get a good nights sleep!! Apart from that it was a nice, standard hotel
Kelly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel has a car park underground for 35 cars on a first come first serve basis - and cost us £45 for a 2 night stay. The reception staff were very welcoming and the general areas were clean and presentable. There was only 1 lift working of the 2 there and on our first day one of the housekeeping staff forced a huge trolley onto the lift with us and told us we needed to move out of her way. Our room was a superior room with a view towards the shopping centre - a good sized bed and generally a nice room but was like an oven in July, despite the fan provided, and our window only opened outwards just a little bit. We will definitely book a hotel with air-con if we return during the summer. The hotel is within walking distance of Principality Stadium and conveniently close to shops/Mall/restaurants/bars. We will definitely book again during cooler seasons.
Read More
David
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I’m reviewing this in acknowledgment that I paid well, well over the average cost for this hotel, as I was attending the opening night of Oasis at the stadium, and Cardiff always whacks up the prices for any event. This hotel is no exception, I would say I paid maybe 5x or 6x times the usual price as Radisson have no qualms with fleecing people when demand rises. That said, this hotel has no business charging what it does, the rooms are incredibly tired. The bathroom was at the very end of its life. The bath tap came off in my hand, the toilet has water constantly running, the flush barely worked. The room has no aircon. Madness when the summer nights are so hot and when they’re taking the best part of £500 off you. Thankfully there’s a fan in the cupboard, so I could create some sort of makeshift solution where I dragged a table closer to the bed so the fan can reach a plug, the propping the fan so it would actually hit the bed. The whole room has a lot of wear and tear. Kept clean as it can be, it must be said, but it sorely needs a refurb. Breakfast was fine. Staff are nice enough. Though I had to interrupt a conversation at the desk to check out as I was just standing there waiting with a train to catch. If I was paying the average £70-odd price, I’d be much more fine with it and a bit more forgiving. But the cash grab for what it delivered is a joke.
Read More
Noel
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is very central and nice lobby area
Nicola
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I used a free stay on had on this hotel had I paid for it I would of asked for my money back. The staff are amazing and really helpful and polite tbut the hotel is a dump. It's dirty stains everywhere and in need of renovation the bed is way past it's us by date very hard and uncomfortable couldn't sit in the chair in the room as it was so stained. Bathroom had hairs aoung the tap and the shower was more like a watering can. The noise from the pipes when anyone has a shower on your floor is also a bit of a shock. Breakfast is good and restaurant is fairly dec by. Again th ba area is dirty and lots of broken seats.
Read More
Number of reviews per page
20
40