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Quay Hotel and Spa
Hotels
9.0
/10
Exceptional
941 reviews
What Guests Say About Their Stay
Sanjeev
10.0
/ 10
Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.
Vicky
10.0
/ 10
Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Rana
10.0
/ 10
Great great place. It is such a place that we will stay over when we go North.
Great location, service, comfortable, and staff. Loved it
In the Area
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Deganwy Quay, Conwy, Wales, LL31 9DJ
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Quay Hotel and Spa
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What's around Quay Hotel and Spa
Deganwy Quay, Conwy, Wales, LL31 9DJ
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Discover More About Quay Hotel and Spa
Location
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy.
About Quay Hotel and Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quay Hotel and Spa exclusively for you.
Quay Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Quay Hotel and Spa.
All facilities in Quay Hotel and Spa
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Spa
- Marina
- Indoor pool
- Garden
- Sauna
- Steam room
General
- Banquet
- Parking
- Smoking area
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting rooms
- Computer station
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Quay Hotel and Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out fee: GBP 20.00
- Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
This property is closed from December 31 2025 to January 1 2026 (dates subject to change).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quay Hotel and Spa | 77 |
Number of floors in Quay Hotel and Spa | 2 |
Another facilities in Quay Hotel and Spa | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter |
Frequently asked question in Quay Hotel and Spa
What are available facilities at Quay Hotel and Spa?
There are top facilites at Quay Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quay Hotel and Spa?
The standard check-in time at Quay Hotel and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quay Hotel and Spa
Quay Hotel and Spa has a 4.0-star rating.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2.
See All
More Reviews from Other Guests in Quay Hotel and Spa
Overall Ratings & Reviews Quay Hotel and Spa
Other sources (941)
9.0
Exceptional
From 941 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quay Hotel and Spa
Number of reviews per page
20
40
Top reviews
Sanjeev
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.
Jake
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly staff
Geoffrey
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Fantastic holiday fantastic hotel will be back
CLAIRE
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything was faultless, amazing views, a perfect getaway
sam
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Maria on reception was extremely helpful, great location
Vicky
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Rana
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great great place. It is such a place that we will stay over when we go North.
Great location, service, comfortable, and staff. Loved it
Alison
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.
Matthew
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Location was truly fantastic
John
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Position re Conwy castle
With outstanding patio
And great service
June
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The sink in bathroom was very high, I had to stand on top toes to wash. No mirror over dressing/work table, so no where to sit to style my hair. No aircon si very warm in bed.
Josh
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests.
Natalie
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!
Verified traveler
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very nice spa. Espcially enjoyed pool area. .weight room for exercise was not adequate. Only one wieght machine and limited dumbells.
Excellent breakfast and service.
Lynda Jane
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.
Francis
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great place to stay in North Wales. Spa very good, but available times a bit restricted for guests. Vegetarians catered for but limited choice on main menus. Overlooking, a lovely place for a break.
Scott
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely hotel, nice big rooms and clean. Staff very friendly. Food in bar and breakfast was excellent. Only gripe was charging a extra £25 pp to use leisure facilities. This is only issue that lets hotel down. Guests shouldn’t be charged extra to use facilities. It was free before 9am or after 5.15pm but this just meant it was way too busy at these times and kinda spoilt experience.
Read More
Martin
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
great views
great facilities - gym, pool, sauna etc
lovely restaurant
Vincent
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No aircon was the only downside
Andrew
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our favourite hotel in the world, gorgeous.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Quay Hotel and Spa
Other sources (941)
9.0
Exceptional
From 941 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quay Hotel and Spa
Number of reviews per page
20
40
Top reviews
Sanjeev
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.
Jake
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly staff
Geoffrey
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Fantastic holiday fantastic hotel will be back
CLAIRE
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything was faultless, amazing views, a perfect getaway
sam
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Maria on reception was extremely helpful, great location
Vicky
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Rana
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great great place. It is such a place that we will stay over when we go North.
Great location, service, comfortable, and staff. Loved it
Alison
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.
Matthew
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Location was truly fantastic
John
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Position re Conwy castle
With outstanding patio
And great service
June
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The sink in bathroom was very high, I had to stand on top toes to wash. No mirror over dressing/work table, so no where to sit to style my hair. No aircon si very warm in bed.
Josh
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests.
Natalie
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!
Verified traveler
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very nice spa. Espcially enjoyed pool area. .weight room for exercise was not adequate. Only one wieght machine and limited dumbells.
Excellent breakfast and service.
Lynda Jane
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.
Francis
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great place to stay in North Wales. Spa very good, but available times a bit restricted for guests. Vegetarians catered for but limited choice on main menus. Overlooking, a lovely place for a break.
Scott
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely hotel, nice big rooms and clean. Staff very friendly. Food in bar and breakfast was excellent. Only gripe was charging a extra £25 pp to use leisure facilities. This is only issue that lets hotel down. Guests shouldn’t be charged extra to use facilities. It was free before 9am or after 5.15pm but this just meant it was way too busy at these times and kinda spoilt experience.
Read More
Martin
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
great views
great facilities - gym, pool, sauna etc
lovely restaurant
Vincent
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No aircon was the only downside
Andrew
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our favourite hotel in the world, gorgeous.
Number of reviews per page
20
40