All the staff are very helpful, even though it is busy it remains calm and comfortable.

The staff were very helpful, especially at the ticket exchange counter. They were all very friendly. The place is well-maintained.

The staff were all friendly, and my kids had a blast playing inside for two hours. The temperature was 7 degrees Celsius, so make sure you're healthy, it's cold. There's a mini cafe where you can enjoy hot chocolate.

My son loves to play in the snow, that’s why we keep coming back to Snow Land for more.

The magic carpet is very helpful, not heavy to pull the tires. Buy it for 150k and you can change the item many times, it's very worth it.

The staff was very helpful, the cleanliness was excellent, and the bathroom smelled great. It wasn't too cold. After the snow, there were plenty of food options in the mall.

Very happy but it's really cold🙈

The staff from ticket exchange to inside the ride were very friendly.

Thank you to the staff and management. I forgot my phone, but thankfully, it was entrusted to me and returned. I panicked for a moment, as I'm usually in a panic when my little one is fussy.

It's really fun and the game is quite interesting.

The staff is very friendly, the games are good and the photographer is good.

Good experience to feel the coldest snow in a tropical place like Trans Snow Surabaya. The facilities were really complete, like an actual snowy place, and all the staff were really helpful.

It's really cool and chill, but the price to redeem the photo is too expensive.

A very satisfying playground... happy children, happy parents.

Makes the kids happy, but unfortunately the snowfall is a bit less than ideal.

It's a fun place for kids, but unfortunately, we didn't bring jackets yesterday, so we only played briefly because the kids were cold. So, I suggest bringing your own equipment if you come here so you can play longer, as the playtime is 2 hours.

A fun ice ride. Perfect for a hot afternoon getaway. Playtime is 2 hours, and you'll get boots and a skylift. Bring your own socks, jacket, and gloves. Lockers, a prayer room, and restrooms are available inside. Redeeming tickets via the app is easy.

The ticket office isn't located near Trans Snow, but one floor below. Redeeming vouchers through the app is very easy.

It's a fun way to spend the holidays with the family at Snow World. It's affordable thanks to the app vouchers. When else? It's so much fun!

It's all good. It's fun there. Have another promotion during the school holidays.