Djati Family Spa Surabaya

Explore Djati Family Spa Surabaya
8.9
Very Good
From 100 reviews
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⭐️ Service result (16)
✨ Ambience (12)
🎟️ Ticket redemption (12)
💪 Therapist’s skills (11)
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Traveler Reviews Djati Family Spa Surabaya

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SRI D. M.
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6.0
/10
Reviewed 4 day(s) ago
(+) WA was answered in a friendly manner, when I arrived I was also greeted in a friendly manner, the instrumental music in the waiting room was relaxing. (-) The customer's used panties were not thrown away/sterilized from the toilet mirror desk, the soap in the bathtub was completely empty, the massage was good but I got bitten by the therapist's nails several times (it really hurt), the scrub was also very small, very economical, there was gecko poop hidden in the bathtub, rainwater seepage entered the massage room, the AC was off, that's it 🥲. Sorry, really sorry.
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Fadilla
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10.0
/10
Reviewed 9 week(s) ago
The staff at the location are very friendly
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1 people find it helpful
G***e
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8.0
/10
Reviewed 17 week(s) ago
The staff was very friendly and accommodating. Their body massage in 120 mins was truly worth it.
1 people find it helpful
R***i
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10.0
/10
Reviewed 24 week(s) ago
Recommended, will come back again 👋
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A***o
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10.0
/10
Reviewed 78 week(s) ago
Thanks Djati family spa... the service is good
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Indriastuti K.
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9.0
/10
Reviewed 110 week(s) ago
Nice place to relax and get a good massage
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Saphira D.
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8.0
/10
Reviewed 151 week(s) ago
the place is clean and very private, the massage place has a bathroom too inside... it's a shame it doesn't smell like aromatherapy and there's no relaxing music... so it's not comfortable huh... for lmyn massage, but because the type doesn't like to be massaged by just rubbing it... it's not suitable for me for the massage method... (it depends on the person, right) so far the service is not bad..
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Duwi A.
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10.0
/10
Reviewed 185 week(s) ago
comfortable and the atmosphere is quiet and shady so it can also be used for thin thin healing. just tried the hair spa & back massage. next time maybe try something else.
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Defry S.
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10.0
/10
Reviewed 205 week(s) ago
The spa room is soulful, the massage skills are also good
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1 people find it helpful
Diandra S. P.
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6.0
/10
Reviewed 211 week(s) ago
I'm sorry that the rating is disappointing, because it's over rated the price is not commensurate with good service. the first time I entered in the morning there was no one on standby in front so I had to call the staff to redeem the voucher, I waited in the living room and the place was very hot, redeeming the voucher took too long, the staff was not friendly by phone or met in person, when I was told to enter the room spa, like the room has never been used and does not smell good, there is no music etc that makes the customer satisfied. after entering, you have to wait again for the therapist to enter, it can take almost 15 minutes, then the massage is not good at all. as long as there is no technique, just as long as it's hard and pressed. It's really sad that it's not suitable for family reflexology. luckily the ticket I ordered for the therapist's mother was pretty good.
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3 people find it helpful
christine a.
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10.0
/10
Reviewed 221 week(s) ago
the place is comfortable and clean. usual subscription treatments at the Djati spa.
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1 people find it helpful
asarella s. m.
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10.0
/10
Reviewed 224 week(s) ago
Nice place, comfortable. The staff is friendly
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Edo
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10.0
/10
Reviewed 224 week(s) ago
great, privacy is maintained, friendly service...
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2 people find it helpful
Rellya G.
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10.0
/10
Reviewed 224 week(s) ago
the place is quiet & clean, privacy is maintained, the voucher exchange process is simple. recommended! will subscribe here.
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Irwan R. P.
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9.0
/10
Reviewed 234 week(s) ago
Friendly staff. A quiet place maybe because of the pandemic. Great massage
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Dhica R.
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10.0
/10
Reviewed 249 week(s) ago
feel comfortable, good and relax.
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Gusti N. E.
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10.0
/10
Reviewed 261 week(s) ago
I have massages here several times. really like. skilled therapists. The last time I went with my mother, she said she liked how to massage there, even though she was the type to be very picky about massaging, from the first impression here, I didn't move to another one, if the body needs 'me time', immediately book here. always successful djati spa.
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Fafa
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10.0
/10
Reviewed 272 week(s) ago
The service is good, the massage is good, the place is comfortable, redeem is easy. Recommended. Thanks
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Eva V. B. M.
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10.0
/10
Reviewed 297 week(s) ago
The place is nice, in the middle of the city but not noisy, and the concept of nature adds tranquility
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1 people find it helpful
windy e.
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10.0
/10
Reviewed 303 week(s) ago
Massage experience is quite worth it. Only the duration is not long, hahaha, overall is really okay. The place is comfortable and not noisy. Thank you, Traveloka
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2 people find it helpful
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