Overall Ratings & Reviews Zafaran Spa Pontianak

The place is very dilapidated and the service is very unsatisfactory. I came and was told to go back and the booking phone could not be contacted. They even said it was full even though there were no guests in sight...

Ordered a 2 hour therapy but it was finished after only 1 hour 30 minutes. The massage was not pleasant at all. It seemed like the massage was unclear. The toilet was really dirty. It seemed like it was not well maintained. This place is not suitable for a spa.

the therapist is friendly and kind, the massage, mashAllah, can heal a sore body, Alhamdulillah but there is something that makes it really uncomfortable, the place is really dirty in my opinion, from the lobby to the therapist's room it looks like it has never been cleaned, in the facilities you can drink and snack but how can you enjoy it, everything is dirty... Please pay attention to cleanliness, because cleanliness is number 1 which makes customers come back and forth, thank you, Miss, the therapist who is super friendly

generally good. it's just that the room has AC water that leaks until it drips onto my head. and this is quite disturbing. can be increased again

nice place, get free drinks and snacks, friendly staff, there is a place to pray

massage is pretty good, you can use traveloka and make things easier.. the place is spacious..

worth your every penny, staff sangat ramah.

the service is quite satisfying, the massage is pretty good, it's just a shame it doesn't take long, it takes longer to wait for the scrub to dry so it hurts when rubbed

nice and friendly, the recommendation is maintained

For service the staff is very friendly, it's just that the facilities are lacking.

Good massage, long time, the scrub spices smell good

Facilities ok. The redeem process is easy. The staff is also very helpful when you have questions.

the building and rooms need to be renovated to make it fresh and bright. it looks old, a lil dark, and not too comfy to stay longer.

the therapist is experienced, the place is also pretty good.

It's the second time here, and always satisfying

good facilities, friendly service, easy voucher redeem process.

it is written 150 minutes but I only get 120 minutes ... it doesn't match the voucher I bought

Redeem the voucher fast, the massage is delicious, the place is good, the therapist is experienced, can choose the drinks provided. Anyway, the green spa is cool.

comfortable, suitable for refreshing the body when tired and tired ...