The receptionist didn't provide detailed information about the package to the therapist, for example, only a cream bath, then when shampooing, they offered a hair mask for an additional 100, luckily I understood that my cream bath package so I didn't have to pay extra. Then for the haircut option at Traveloka senior, while if we don't say "senior" then it will be cut by anyone 😊. The point is, we as customers must be brave to explain in detail, overall almost everything is okay.