The car was clean, very punctual and the driver was very friendly. I was at a different pick-up/drop-off location, instead of having to change vehicles many times, I asked the bus company to support pick-up/drop-off at my hotel and was supported immediately. The bus company does not use a fixed 16-seat bus but depends on the number of passengers booking tickets. My family booked 4 tickets that day (3 adults, 1 child) and was picked up by a 7-seat bus, so it was very comfortable. In addition, the bus company can also change the pick-up/drop-off schedule upon request. Overall, it exceeded my expectations because the service was excellent and flexible. 👍👍👍