Overall Ratings & Reviews Sheraton Grande Tokyo Bay Hotel

Excellent services 👌👏👍😀 very good location if you want to enter Disney Tokyo

Very clean, big and tidy hotel Access to Disneysea and Disneyland is very easy. Right in front of the hotel there is a shuttle bus to Bayside station to continue using the Disney train to Disneysea and Disneyland. Breakfast is nice and there is a minimart and some nice cafes in the hotel area. Very super recommended

The biggest room I ever had. Very comfortable. And when you open the window in the morning, you can see a part of Disney Sea. Awesome.

Staff very helpful and polite. The room was very clean and spacious. Very close to Bay Station Disneyland.

Good location, good staff, good hygiene. The best hotel during the entire trip.

Loving our stay here! Staff are very friendly and can communicate in English with us, the hotel also has many stores and places to explore.

So far so good. Great hotel to stay 👍

The staff very friendly and the room so clean

Long check-in queue, many staff but slow service, breakfast menu is not varied enough, buy 2000 yen gacha and get 3000 yen voucher, but it is only valid for buying buffet for 8000 yen. Get 2000 yen as a dud

Friendly staff and good service

Love the breakfast buffet! Good taste and good variety, love that they serve natto, and also the kids area.

Awesome hotel albeit a little old. Located very close to Tokyo Disneyland. There is a shuttle bus to and from Maihama Station which is very convenient. There were 4 beds in our room super family friendly; Honestly the biggest hotel in our whole stay in Japan. Lots of amenities. The only downside is the staff can't communicate in English which I find odd for a 4 star hotel located near Disneyland (a hot tourist hotspot) but other than that, everything was awesome. Just download yourself a translator app and you'll be fine.

Lokasi sangat dekat (di seberang) dengan Stasiun Bayside/Disney Resort Line. Bisa naik Airport Limousine juga. Tempat yang bagus untuk bersama keluarga.

Clean comfortable even though it's a bit old but overall ok.

Good hotel, recommended, the room is clean and location is strategic.

Very close proximity to disney train station. Shuttle bus available to train station too. Room is big, has nice kids playground and public bath. Laundry room available too. Good breakfast option.

It 's our second time staying here, always a pleasant experience. Room is big for us and our two kids, with plenty of room for luggages. Well maintained, and complete amenities, and the close distance to Disneyland and Disneysea is a big plus. Also, glad to see that the hotel is back to busy again after the pandemic, we're looking forward to our next stay here.

All the staff are very friendly, the beds are soft and the rooms are spacious, five stars for the Sheraton Grande Tokyo Bay.

The level of service was impeccable.

Kazuima-san was very helpful. Thank You!