Overall Ratings & Reviews The Westin Atlanta Airport

The only thing I dislike was paying for parking. I think that all guests of the property should be able to park for fee or for a very minimum price per day.

The Westin brand never disappoints

I loved the decor!!!

Bathtub was dirty. They relocated me to a new room and the sheets were dirty. Carpet in the hotel needed a good cleaning and overall upgrade. I expected more considering this was a Westin

This property was on point from the time I checked in at 9:30am ( I thought I had to wait until 3) until I checked out. One of the things I like about Westin is they was there to answer any questions that I had. Wasn’t too many. Parking wasn’t that bad its definitely cheaper than other hotels I stayed at in Atlanta. You can buy your parking pass the whole time you there instead of doing it day by day. $26.88per day or 33.00 per for valet. Only bad thing was I should have told them I wanted the view of the airport not the bushes. Thank you Westin Hotel and Resort at Atlanta Airport. Oh yeah transportation to and from the Airport was smooth. Pick up and drop off was excellent.

Overall great experience, my only complaint is charging guest $5 to deliver food made by the hotel’s chef. That’s a bit ridiculous but great stay.

Great stay

No

It was okay.

I enjoyed my stay. My room could have been a bit cooler (AC).

The staff in the lobby bar were fantastic!

N/a

Excellent

Relaxing stay

Great place to stay

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Na

24 hour shuttle. Nice room. Nice bar. Nice restaurant. Nice people

Upon check-in, we were informed about a deposit of $100, which was acceptable to us. However, when I entered our room, I noticed that the bathtub was not cleaned. We promptly informed the front desk, and they assured us that it would be addressed the following morning. We also spoke to the housekeeper the next day while leaving for breakfast, who indicated the issue would be resolved. Unfortunately, upon our return after breakfast, we found that the tub had not been cleaned at all. Additionally, the beds were not made, and the only action taken was removing the trash, which was left by the door for the duration of our stay. Furthermore, during dinner at your restaurant, we faced additional challenges. The waiter informed us that he required the exact amount for our cash payment due to a lack of change. He also promised to bring water to our table but never returned with it. At checkout, we learned that the $100 deposit would not be returned in full, with the explanation that "that's how our system works." Despite explaining our earlier understanding, the clerk expressed that there was nothing he could do as the system dictates the calculations. The property appeared to be outdated and could also use a few upgrades. The parking was another issue. We wanted to pay for the entire stay versus daily and the system didn't appreciate this gesture.

The inside and outside pool