Excellent staff Very clean and charming hotel Outstanding wine service in the lounge

Beautiful clean and elegant room in central London; meticulously helpful staff

An exceptional hotel. Loved it . I give them 5 stars on all aspects from front desk, to housekeeping to bar service and ambience ! Special thanks to Sameer Pandey and Nicole de Marchi for their prompt attention . I will def stay there again and again !

This place is incredible. The staff are so kind, attentive, and helpful. The room I stayed in was spotless. Wish I could give it more than 5 stars!

Incredible staff, service, quality and value.

Great Room, attentive staff, good breakfast, and probably the best Toastie in London from the Bar. Would come back just for the Toastie. Hotel is top notch.

Very clean and cosy friendly staff great location

Excellent in every aspect

From check in to checkout it was a fabulous experience. It was the same guy that checked us in and out (Israel?) and he made us feel welcome and valued. All the staff were attentive and friendly throughout which enhanced the stay.

Location was great, hotel was much older than we anticipated but staff was kind and attentive.

Wonderful place, wonderful location and wonderful staff

Clean room with great amenities. Staff very attentive and hotel close to Central London and West End.

Very clean hotel. Super helpful staff

Excellent on every aspect

Our favorite hotel in London.

Clean room. Fantastic staff…. Professional, friendly and warm.

This hotel was fantastic. Staff were so warm, rooms were well appointed, club sandwich was killer and they have an incredible bar! Great pianist playing most nights

Alacart Breakfast was very small portions, some items

The room was impeccable, well designed and of a good size. The staff was incredibly friendly and professional. The area is quiet yet extremely well located for all major attractions, easily within walking distance. Would definitely stay there again!

Everything was perfect!