The staff was very friendly. From check-in to check-out we never had an issue. They made recommendations for dining in the area, answered questions on where to go and not to go, etc.
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed here for an event. I was looking for a hotel that is very close to convention center and this hotel is just across the street. We came as walk-in and received a very welcoming atmosphere at the front desk by Fritzie. Very friendly and excellent service!
The rooms are comfortable but a little worn down and the AC was not quite working well. my family stayed for 1 night, had some drinks at the bar and it was awesome. Their food and room delivery was great!
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Tremayne
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was cool for the most part.
Lydia
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff was very hospitable. I appreciated the friendliness and helpful demeanor of the front desk staff upon arrival and check in. The bartenders were great and very attentive.
Carlos M
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent staff, got upgraded to a better room too
Johnny Ferara
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location......close to beaches, San Pedro and the city.
Bennett
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff was great and the hotel is beautiful!
anithajanak
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel lacks some basic amenities like clock, bathroom only has soap and shampoo, no other extra amenities like shower cap, earbuds. Hotel area does not feel that safe, especially traveling by metro and area around that.
Nikki
Business and Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Sold our tool to someone else so they moved us to another hotel. We had a king with Marriott and they sent us to a room with 2 full beds. Not happy about this at all. Just because we used a 3rd party vendor to book our room
Jean
Leisure Family
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Noisy air conditioning system, hard to sleep.
Verified traveler
Business
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
I didnt appreciate being charged a $30 day fee which forced me to eat on property.
Marcelo
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The experience was awesome, great hotel with very friendly crew.
Jonathan
Business and Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff was very friendly! :)
YESHUA
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Was great! Thanks
Christopher
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Check-in desk lady was unhelpful and unfriendly. Club snacks not good, selection was very limited and Club facility was completely empty most of the time. Dazed sad homeless people staggering around every time we went outside the hotel. Very disconcerting.
Hotel was newly renovated. The breakfast time employee looking after The Club room did a good job.
We will not return.
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Allysa
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
There needs to be a business center for the price you pay to stay here and amenities fee they charge nightly.