The staff absolutely does not care about your comfort, needs and circumstances. It doesn't matter what time you arrived or what time you leave, whether you are with your children or tired. They don't try to do anything to ensure comfort. They're just making money. I wouldn't go back to this hotel. We paid a lot of money in the hope of getting a premium vacation, as it looked when booking. And in return, they saw how a large company makes money and they don't care about people's comfort.