Great bed, sheets and pillows. Endless hot water and really good water pressure. The room is dated and carpeted but clean. Big busy hotel in a nice location in Zagreb. You can walk to everything. We didn’t have breakfast.

The room and bathroom were both clean. The staff fulfilled every request me made in a most timely manner.

The room was very clean and well designed. Very spacious as well. The bathroom was very clean so I was very impressed.

The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.

Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.

Quiet, clean room

Room is so old

Carpets could be better but the toilet paper was like sand paper. Bedding was great but again toilet paper was the cheapest

Property needs serious renovations.

Staff was great. Location was great!

Well surroundings may get be safe Iam really not sure. Staff wonderful and professional.

This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.

The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.

We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!

Very dated rooms albeit clean and comfortable.

The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.

Ppl were very open , friendly, and helpful

Was walkable to everything . Friendly staff

Room felt dark and outdated. Great location, your standard hotel room, no complaints.

5 star hotel, everything was excellent.