Overall Ratings & Reviews Wyndham Grand Fallsview Hotel

Great family friendly property!!

I stayed at Wyndham during March Break with my kids, and unfortunately, the experience was very disappointing. First, the room lighting was completely inadequate—my kids found it dark and scary, which made it difficult for them to feel comfortable. On top of that, the towels were poorly stocked, and I had to call the front desk to request more. Even worse, the room phone barely worked—the volume was so low that I couldn’t hear anything during conversations. The pool was another major issue—the water was visibly dirty, which was extremely concerning for a family-friendly hotel. Additionally, the microwave in our room didn’t work, and when I brought this up to the manager on duty, I was told that microwaves were only allocated to guests who booked falls-view rooms. This was unacceptable—I have kids, and I needed to warm their food and bottles, but there was no accommodation for this basic necessity. To make matters worse, when I requested an early departure for Friday, the manager told me I could check out immediately but only gave me 15 minutes to pack up and leave. In the rush, I ended up leaving behind my charger and other belongings. Overall, this stay was a huge letdown. For a well-known hotel brand, I expected much better service and basic amenities to be available without a hassle. I would not recommend staying here, especially for families.

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Tv didn’t work, small bathroom. Felt like because we used gift cards we were put into a small room.

Nice place

Walkway to the casino

I gave wyndham a 2nd chance as the first time wasnt so great due to unruley guests. This time was much better. I gotta say i love how clean the hotel is the housekeeping staff juliette is az9ng, steve the door man absolutely amazing. If anythi g they make me come back. The hotel can maybe work on the friges and the hot water availability but other then that its great. Id suggest maybe a little complimentary coffee and tea bar in the lounge area helps while waiting for check innor check iut too.

Very nice

We got a few upgrade to our room which gave us an amazing view of the falls and tower from our room. Hot tub could be hotter, but still nice. IHOP staff was amazing as well. Everyone was very friendly

It was nice that we didn’t have to go outside to get to the places we wanted to go. Anything we needed was within walking distance.

This used to be a great hotel when it was 4 points. This was our second tome staying under the wyndham amd both times we had major issues. This time one of the only two elevators to our floor was out service causing long wait times. The debit achine was down so i was forced to use the bank machine to withdrawal cash to pay for my room and deposit and charged a 6$ fee. Staff is not very knowledgeable at the front desk

We enjoyed our stay

Everything in this hotel was amazing, but it has horrible parking. 70$ to park on site is crazy and even after pay 30$ to park offsite we were not even guaranteed a spot if we went to out and came back.

Just recently went about a wk ago. When we arrived we were greeted with 2 security guards before even walking completely in to check in. Very uncomfortable feeling, I felt as if I were being watched the whole time. Parking was a Grand $35 bucks each day and that's self parking.Its $70 for valet. They also didn't mention if you arrive late you have to park in the second lot which is behind the taco spot across the street. The hotel is decent for the price not too bad. The room was clean, well I thought it was until I looked down and the bottom of the toilet rim was dirty. It looked like someone peed and it was there for a while. The beds were comfy though. The room did have a microwave and mini fridge which was a plus. in the hallway, I think one of the drop in panels on the ceiling got messed up and they covered it with plastic bag and some painters tape. Overall I think it was ok. The price was good and it was walking distance from everything we wanted to do. I would definitely consider other options if you want something a bit more fancy.

Easy access to the OLG stage. Lots of dining options.

Amazing panoramic view from our room on the 16th floor!

I love this hidden gem.

Big yes good

Nice hotel, nice location, friendly staff

Clean and beautiful