Everything

Pros: Great hotel, very clean, bed and bedding are comfortable, good location, staff at the cafe/bar were very friendly, pool and gym are convenient, rooms are soundproof except for the outside noise Cons: Parking is not included 40$/night, our room was on level 2 directly on the street and could hear everything at night, a lot of homeless people in the area

We love the location and the property our favourite place to stay in toronto

Sound proofing isn't excellent. Bcos it is near Byward Market, there's noise and music from the street. And you can hear those from the room. TV internet wasnt working. Technician came in to check and said it is the whole floor affected. But wasnt recovered after 1st night stay

This hotel is the perfect location? Walking distance to all the major attractions. Right next to the byward market. And Pablo (I believe was his name at the front desk) went above and beyond to accommodate me for an early check in. Pleasant stay. Will definitely stay there again.

Great location

Tv service was not too great

Beautiful room in the heart of downtown. Very comfortable bed, thick towels, water was hot and plentiful and room was quiet. Would definitely return here for a longer stay to visit the area.

Great property

Central location, good facilities.

Good place to stay. A++

Great location near busy market. If you want quiet night then request inside rooms as rooms facing street get noise from bars and late drinking people. Overall great experience!

Great hotel, lots of homeless and drugs in the area. Saw someone peeing on the building across the street.

Staff were super friendly and helpful

Nice personal. Clean. One banana is 3$

Excellent customer service from start to finish.

Excellent location and right next to the Byward Market. There is a Starbucks very close by and lots of dining options in and around this place. The staff is excellent and we really had a enjoyable 2 night stay at the hotel. This was our repeat visit and will look forward to staying again at the same hotel the next time we visit Ottawa.

The Hotel was great! Excellent room. Spacious. The Bathroom was great Large roomy Shower. Paulo at the desk was great. The location right next to Byward Market was perfect!

No microwave, love the friendly staff and comfortable beds.

We liked the hotel. Everything is nearby and the hotel is well-maintained. A bit loud at night but it’s normal due to its location.