The desk staff were nice enough but not very helpful. The staff in the restaurant were NOT on their game. We waited a very long time and there were on 3 other tables of people. And my tea glass was never refilled. The only breakfast option was buffet that was overpriced at $16 (especially for those of us can’t eat any where near enough to get your money’s worth. The hotel looks amazing and quite large. I had expectations but the bathroom floor was not level. It was awkward to walk on. There were signs everywhere asking for your review of 10 stars, yet; when I checked out, no one asked me about my stay. The signs say 8 is the new 0. I couldn’t even give them an 8. Had anyone seemed a bit concerned about my stay, I probably would have given them a 9.