Overall Ratings & Reviews Holiday Inn Express WASHINGTON DC SW - SPRINGFIELD by IHG, an IHG Hotel

The hotel should have informed the customer that there were renovations being done.

Had a great stay. Comfortable beds, quiet, clean, quick check-in and great breakfast in the morning. Had a fridge in room which was helpful. Easy and free parking.

Clean new renovated rooms.

Loved it

Excellent service

Had a good stay. Would return in the future, if I had to visit this area again.

good location and walkable restaurants, etc

This hotel was great to travel to and from the DC area. It is a family hotel so lots of kids running around in the halls. The breakfast options are great. Some of the elevators were under construction. The bedroom was spacious and clean. Would come again.

The staff were friendly, kind, and very quick to respond when something was needed. We asked for a crib when we checked in, expecting to get it some time before bedtime and about 10 minutes later it was delivered! Checking in was easy and the staff were friendly. Several areas/amenities were under construction so it felt busy and limited access to amenities other than our room. Everything was clean. The area was noisy outside, but plenty of restaurants near by.

Good nices very clean hotel i coming back soon

Fast check in, the beds were comfortable and the breakfast had options for everyone.

Rafi at the front desk as awesome!

Okay

It’s safe, convince & easy parking.

Really decent hotel within 20 mins drive to DC. The property was well maintained, the staff members were very helpful and friendly and it is conveniently located with lots of restaurants, nearby! We will definitely stay here when we visit DC the next time, for sure!

Excellent location, close to numerous restaurants and Metro. Staff very accommodating. Breakfast service was excellent, especially considering that the usual breakfast area was under construction.

Very clean and courteous staff.

Very dirty

While the staff was efficient and friendly, our room had issues. The toilet overflowed. Once all was mopped up and said to be fixed, the toilet ran constantly until I finally fixed it myself. It’s also a noisy place, thanks to highway noise that perhaps can’t be addressed, but also because of noisy guests and tour groups. To top it all off, the TV repeatedly froze, and the breakfast area was cramped because of a renovation project. We won’t stay there again.

Under renovation but breakfast was good. All Gym equipment needs replacing.