Overall Ratings & Reviews Country Inn & Suites by Radisson, Lewisville, TX

No Ice machine on your floor. All ice machines were broken. Had to go down to lobby & they had to get ice from their breakfast bar.

Very good experience

Happy

Older hotel but upkeep was good. Breakfast was solid, and it was quiet

Roaches and crawlers on the room.my wife got bitten multiple times in her body The place needs and upgrade and a real star grade. My whole experience was not a pleasant one and don’t recommend it at all.

Very close to my business and personal matters that I needed to tend

Tv didn't work, smelled, cracks in every wall, phone didn't work when I tried to call the desk, hair in the sink, light by the bed didn't work. Got rooms changed. Smelled, cracked walls, shower head was like a pressure washer.

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The pictures make it look good but its terrible. We moved 3 rooms and the last room was the “Suite” and it was still bad! Horrible remodel job and non of the A/Cs work correctly. The whole hotel was hot. It was better to sleep outside than in the hotel. Dont go here, spend the extra money and pick one of the others near here.

I have stayed here multiple times and have been very satisfied. I was unable to make it this time and tried to reschedule for the following weekend. I was offered no help. No effort from hotel to reschedule. I will not be staying at this hotel chain again.

This was a great and inexpensive stay for my husband and I. The staff were always super kind and helpful. The room was clean and well maintained.

Close to the meeting facility and

I read many of the previous reviews and decided the price was worth the gamble. The main sign out was hard to find but the address in Google Maps was correct. The parking lot is well lit and parking was readily available near the front. Reception was fine, but i do agree with others that $100 deposit is a bit much for a 2 or 3 star hotel. Our room was partially renovated with newer furnishings and tile. The AC unit did rattle, but it was not too bothersome. The elevator inspection was up to date (a previous reviewer said it was not). The bathroom and room doors locked just fine. There was a drain stop in the tub, everything was clean enough. No bugs either. I didnt check if the pool was open.

I rented this room for my in-laws for a family event. My mother in law needs a walk in shower and accessible room. They did not get it. I am highly disappointed. I unfortunately didn’t find out about this until after their stay.

Clean rooms. Quiet. Staff very friendly. Rooms small and outdated. Overall good place for the price.

It was satisfactory. Breakfast waffles were good.

When i first Arrived to the room the bathroom wasn’t cleaned properly. There was hair all over . In the tub on towels. Later is also became apparent it was infested with bugs . They were in the bathroom in the room and on the walls . There were also roaches. I contacted the people downstairs and one solution was to move rooms, when doing so they then said all suites were full that they can downgrade me or I can check out. Very inconvenient, especially because Im not from the state and couldn’t move as well after having surgery. That was the reason i choose The hotel.

Very comfortable room and bed. We enjoyed our time together

I have stayed here a few times. The staff are friendly and the rooms are clean.

Building literally looked crooked at places like it’s very foundation was not sturdy. The hall window was slanted compared to the hallway itself. Cracks and peeled/globs of paint ran along the walls and ceiling. Outlets did not work at the nightstand. There was no plug cover on a bathroom outlet. The bathroom door wouldn’t close at all and the room door would not bolt. Beware because this was the most expensive choice hotel I’ve ever stayed at and the absolute worst quality/condition.