Quality Inn & Suites Plano East - Richardson

Explore Quality Inn & Suites Plano East - Richardson
8.0
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

9.6

Service and Facilites

8.2

Traveler Reviews Quality Inn & Suites Plano East - Richardson

Number of reviews per page
20
40
Top reviews
Kausik
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bathroom dose not have exhaust
LAKISHA
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room Nice Breakfast lacking variety
Vasantha
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms had stinly moisture smell, bathroom doors dont fit,no complimentary water bottle, breakfast had very limited options, front office staff not courteous
Amy
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Found the room reminded of a smokers room that had been painted. Found it was exasperated by the AC when it kicked on. Had to spray air freshener to be able to disguise the odor so I could fall asleep. Need to put fans in bathrooms as well.
Mark
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Awesome
Prakash
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This was an excellent property there were no issues with this very nice .
Wilford Don
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Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Continue the good service.
Kim
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was nice, the overall stay was not that bad. The room air did not work properly and the room had the worst smell ever.
Bonnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property had the best lighting of any hotel room I have experienced. I appreciated the full length mirror as well. The thing that I found peculiar was that they would not allow us to have two extra wash cloths. This policy seemed to be uncalled for!
Claudia
icon-Business Family
Business Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Extremely rude front desk associate. He was yelling at us at the check in/out desk. He complained that he had to be doing his literal job and continuously rolled his eyes and complained. He would interrupt when we’d try to talk to him… not professional at all. If he doesn’t want to do his job he shouldn’t be working there.
Jennifer
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The housekeeping isn’t very polite. Had half a roll of toilet paper and I asked politely for another roll and was told no, I went to grab a roll and was told no. Did not empty my trash. The breakfast is good. The attendant in the breakfast area is very nice. Front desk is polite.
Maria
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Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Overall g
Bobbie
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The carpet in our room was wet. The toilet wouldn't flush. We were transferred to another room where the carpets were even wetter (so that we had to wear shoes in the room) and smelled like wet dog. We were charged $65 because I got cosmetics on my pillowcase and towel. I will never stay at a Quality Inn again, especially since this location was supposed to be one of the nicer ones.
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Angel
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was spacious but the bed and towels were dirty. Did not like that.
Carrie
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Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice bed!!
Mardelle
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent stay.
aliyah
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My blow dryer didn’t work, the common areas smelled and it just didn’t live up to the 8 rating online
Sherry
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I got the suite to enjoy visiting in the living room area before bed. The couch, chair and coffee table were stained and dirty. My husband seat in the desk chair and I sat in the chair by the table. The bed was nice.
Chastity
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very good customer service peacefully place
Harsit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The front office staff were nice and cooperative. The breakfast was great
Number of reviews per page
20
40