Overall Ratings & Reviews Days Inn by Wyndham St. Augustine I-95/Outlet Mall

Nice place

Nice around all ways

Was a great place

Was excellent all way around

The desk clerk was very personable. I was a little disappointed to learn that the request I made for a ground floor handicapped room could not be honored. He told me there was only 1 room with the special shower and that room was unavailable. I was able to get a ground floor room which we needed. When we entered the room the A/C was off which made the room really hot. It took time for the room to cool down. I walked through the room and took pics. There were a few things that appeared unclean. There was standing water in the bathtub which was able to be released and drained. There were black hairs in the tub, on the back of the bathroom door and some on the floor. We did notice today (when looking at the bed) there were black hairs in the bed as well (we are all blonde haired). You can see the condition of the floor in the bathroom in the attached pic. I mentioned asking for a handicapped room because of the shower. I have ulcers on my feet and cannot take a regular shower or bath because the ulcers cannot get wet. I wasn't able to shower while I was there. My wife showered last night (7-8) and the water backed up into the tub. It took a while for it to drain. The chair in the room was a bit stained as well. This hotel was listed as a Wyndham property. I have stayed in many Wyndham properties and I guess I expected a little more. I did like the access to many different places (Food, Shopping & Historical exploration). I might consider staying in this hotel again.

Rooms could be cleaner. Floors seemed a bit dusty and bathtub didn’t look very clean but, overall, not bad. Staff was friendly and accommodating. I might stay again, if necessary.

if your looking for a clean hotel with friendly staff and close to the beach, this is not the hotel you want. this hotel is extremely nasty. the smell of the room is horrific and smells like cigarettes! the bed sheets were changes to dirty sheets. the towels are yellow. the walls are dirty. cob webs on the corners. dirty air vents. just horrific here. people in the parking lot not staying at the hotel smoking weed for 4 hours here. i felt so unsafe. will definitely be escalating this. not to mention we drove 20 hours for vacation.

Y

The room itself was very clean, actually modern in a minimalist way without lacking my basic needs. The bed was very comfortable, which is always very important, fresh, and smelled clean. I stayed one night for a business meeting so I wasn't looking for anything fancy, but wanted a clean, safe, and comfortable stay. That part was fulfilled. The one drawback I encountered, which I can't remember the last time I experienced this, was that I drove in late to check in, but the front office doors were locked, and I had to ring a bell several times to finally get the clerk to come out and check me in. He wasn't rude, but I could tell he wasn't thrilled either. I also found out the next day he inadvertently charged my Visa when it was already paid for by a 3rd party site. It did get resolved, but it took a few follow up calls on the road to get my refund. Would I stay again on a pinch if I needed? Likely. Would I recommend checking in under their open office hours? Yes.

Great place

Clean and quite

No fitted bed sheet to the mattress so we had to use the main sleeping sheet. Gross.

Great bargain and very clean. Staff extremely accommodating and friendly.

Hotel very nice and safe and especially Imran the manager he is highly professional and nicest manager ever seen. He treated all his guests as his own family members. Make ask for Imran.

Manager Imran is the best

Property was dirty Water leak from upper balcony no compliment breakfast

Excellent stay.

I always read previous reviews when making a decision on where to stay…I would gather to say that the majority of them were false…. Musty smelling room, dirty sheets, pillowcases(hair), hair in the sink and shower, a forgotten necklace left on the nightstand table (which I gave to the front desk), bobby pins laying on the tray that holds the coffee maker..I could go on.. I would not stay here again.

Checking in was easy, All staff was helpful, friendly too. Would tell anyone to stay there.

Great service...