Great location in the historic center. Noise is an issue. There is little or no insulation and there is music playing and every vendor can easily be heard even as we were facing a pedestrian side street.

Great location in the Central District. Breakfast Buffet included.

Older but nice hotel. Only one staff person spoke English If you leave the hotel you have to have your door keycard rescanned. Only one card per room so that was unhandy as we were not always together. It would have been way less annoying if they mentioned that when we registered. We made many many trips back to the front desk because the card didn’t work until another guest told us about it. The brunch was plentiful but never changed. We stayed 8 days and a bit of variety would have been nice. The pool area had beautiful views of Guadalajara church and other steeples but was inaccessible to two 75 year old women because the steps in were about 18” deep and the hand rails were very loose and wiggly. Pool was clean but there were no cushions for the lounge chairs. Location was good for walking to numerous squares and historical buildings. Great restaurants close by. Chai and Sandy’s both really good food.

We have been coming here for many years now and the staff is always helpful and friendly. The rooms are clean and fresh.we love it here.

Good service

Nice, convenient location. Walkable to main sights. Excellent buffet breakfast. Nice staff, though, English limited. Room was rather dark as window was facing corridor. Overall, good for money.

Staff was very hospitable and friendly. Breakfast buffet was good.

Great place to stay close to city central and tourist sights.

Everything was very Customer service 👦 nice and helpful thank you very much a todos

Thank you Hotel Roma Guadalajara Very good

Windows to the street doesn't locked, shower only one door,safe box,not working.

Terrible room and beds with no maintenance to bathroom and rooms, My booking was for four nights and only stay one night & canceled the rest & moved to another hotel

The rooms have no windows, so it was moist. The AC won’t work and the floors are sticky. The bathroom was dirty and rusted. The elderly man at the reception(perhaps the owner) was arrogant, acting overly smart and unaccommodating. I’m unsure who lives in such a place and rates it 5, especially where there’s mold over your head. Also, Expedia shows free breakfast, but there’s none, you’d pay about 160 peso. Room 306

Easy access to everything. Walking distance to shopping, transportation, famous landmarks. Friendly staff.

I like all !!

I liked everything about the property and the service and hospitality was great.

Very nice have stayed there before

The stay was great except for the message I got before the trip that looked like a came from the hotel asking for payment through a Banamex account. I did not send said payment and everything was fine. But someone is definitely trying to scam people on this way. Also, the tub in one of the three rooms was old and stained and to high to safely get in and out of.

Good location to enjoy the events in the nearby plazas. Clean comfortable rooms. Friendly and helpful staff

The good thing about this hotel is the location. It's close to many sites of attraction, shops and restaurants. I didn't really like the breakfast, the room was clean, but the pillows are almost hard as a rock.