DoubleTree by Hilton Hotel and Spa Chester

Explore DoubleTree by Hilton Hotel and Spa Chester
8.6
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews DoubleTree by Hilton Hotel and Spa Chester

Number of reviews per page
20
40
Top reviews
Glyn
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We have stayed at this hotel before, it’s a perfect hotel for visiting Chester, if you have the use of a car, however they have started to charge £20 per person to use the pool. Reviewing the cost compared to other hotels -you can pay the same price with free access to their pools -Hilton Chester will lose our business if their prices do not remain competitive for the services offered
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Dean
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Highly recommend & great value for money. Rooms are immaculate. The breakfast was lovely but the bacon let it down 8/10
Ifeoma
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room and beautiful environment
JEFFREY
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good
Anita
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very thin walls! Heard everything. My perks said breakfast was included but I was charged. Room service food was terrible. 1 out of 10 do not recommend!
Andrew
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours.
Gordon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast.
Claudette
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were cleaned to an extremely high standard. WiFi worked well enough for my needs. Was only watching YouTube whilst relaxing in the evening . Wouldn't know what it would be like if i had to use it during the day for work. Breakfast was very nice. Not the most amazing selection but food items were replenished before they completely ran out and tables were cleared and cleaned very quickly
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emma
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests
Phil
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre
Angela
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely hotel,the coffee in the room wasn’t nice,
Tony
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast, ample parking, staff courteous
Andrew
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Best rooms I’ve stayed in for a long time
Jade
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful rooms, lovely pool & spa. We love staying here
DEREK
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

.
Huw
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

You pay a lot of money to stay in the Hotel and then have to pay £20 to use the spa and gym
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean and tidy rooms, decent size, modern feel stylish bathroom.
Ian
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely stay
Suzanne
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was musty and made my clothes smell , duty manager unhelpful.
Mrs Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly stuff and the hotel was very clean. Will stay again
Number of reviews per page
20
40