Amazing breakfast with friendly staff. Beautiful heated rooftop pool. Clean and spacious room. Major sights about a 20 minute walk along river. Safe neighbourhood. Would return.

staff was always helpful, also helped my wife and I book a massage with a local physical therapist. Sabrina in our room which was very convenient, she was an amazing lady, did a great job. Alessandro at the desk was very helpful throughout the process.

The breakfast was a 10 out 10. Very well equipped.

Beautiful hotel, amazing rooftop and bar. Quiet area but centrally located. 10 min walk to the Firenze Train Station. We got a family room and it was perfect for two couples. The decor made me feel like I was in Florence!

Beautiful and well-located hotel. The staff were amazing, and the room was clean. The rooftop is a beautiful spot to spend time.

Really enjoyed our visit and would reserve again.

Great rooms for our family of 4! Very spacious and clean. Short walking distance to the city center and several delicious restaurants!

Very impressed with the whole experience of staying at The Kraft Hotel! All staff kind, helpful and polite. Lovely room attractively furnished and having a balcony was a lovely bonus. Ideally situated approx 10mins walk to the city and its many attractions with bus stop also nearby. Various restaurants on the doorstop at good prices. Rooftop pool and patio area afford breathtaking views across the city Small gym and sauna also available. We were bed and breakfast basis and were delighted at the choices available. We wouldn’t hesitate to recommend this hotel!

Enjiyed stay at this charminghotel- room wasvery nice and spacious with lovely balcony- staff very nice and helpful

Breakfast, clean room

Quiet location, wonderful staff and great rooms

Friendly staff, beautiful property, very clean, and amazing location

Excellent overall

Great staff

The best hotel

clean room, friendly staff, terrific amenities, gorgeous views!!!

Every staff member were incredibly helpful and warm and friendly. Roberto in the dining room was so happy and helpful and the food outstanding! I can hardly wait to come back to Hotel Kraft and Florence!

I am so glad we chose Hotel Kraft for our stay in Florence. It's about a 10 minute walk from Santa Maria Novella Train Station and the Alamanni tram stop that takes you to Villa Costanza bus terminal. The room was very nice, clean and had all the amenities we needed. The beds were comfortable and allowed us to have a restful night of sleep. We especially enjoyed the view and fresh air from our balcony. During our stay, we enjoyed a delicious breakfast buffet and the most wonderful and attentive staff. It was the best way to start the day! We also had a nice dinner at the hotel restaurant and the staff was also very attentive and pleasant. Overall, Hotel Kraft was definitely the best choice for my family and we can't wait to return to Florence and stay here again. Thank you Hotel Kraft staff or making our stay in Florence such a wonderful experience!

The bathtub drain handle falls off, and the bathroom was unclean. Super super small room. The staff were very nice and the buffet breakfast was great.

The staff were very pleasant. The room very clean. The only comment I have is that the shower needs some TLC. There is black mold in the shower on the tile grout in many areas.