Homewood Suites by Hilton North Dallas-Plano

Explore Homewood Suites by Hilton North Dallas-Plano
8.4
Very Good
From 731 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Traveler Reviews Homewood Suites by Hilton North Dallas-Plano

Number of reviews per page
20
40
Top reviews
Gisela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent area
Teresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had an excellent experience! All areas were clean, breakfast was great, staff was courteous and helpful!
Brianna
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quick and easy stay with breakfast included. It’s exactly what you’d expect from a 2 star hotel. Great staff
Bushra
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Ayla
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pool is a lot smaller than the picture leads you to believe. But overall it was a good place. We'd stay again.
Adam
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We chose this hotel due to suite room set up for our family. It met those needs. WiFi didn’t work during our stay with poor cell service at the location. And AC doesn’t turn down lower than 68, temp felt closer to 70. Room set up was great, breakfast was as expected.
Subramanian
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Important for families with kids staying more than 1 night: The property falsely advertises “daily housekeeping,” but it’s actually every other day. I stayed 3 nights (Thu–Sun) with toddlers, and housekeeping was done only once—on Saturday. When I asked, the front desk confirmed it’s every other day, regardless of stay length. This misleading information influenced my decision to book. If they had clearly mentioned it in the room description or guest services, I would have chosen a different hotel.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms were clean, comfortable and quiet. The stairwells had food litter, including old corn cobs and banana peels. There were a lot of unsupervised children as part of a soccer group staying there. The staff were busy working and friendly. Breakfast was good.
Thejaswi
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed the stay
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A random alarm went off around 1am. Child woke up covered in itchy bumps from sofa bed. TVs did not work because it was raining.
Gene'e
icon-Business Family
Business Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I liked that this is a place for my family and I to frequent and it accommodates everyone in one space. Family friendly.
Jayan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The staff was amazing! They were very accommodating. However, the room was not in good shape. There were tears in the pillows on the couch. The bottom Of the dishwasher as disfigured. There was a reddish stain on the curtains. The bathroom faucet at the tub had black specks all over the top of it. The bottom drawer in the bedroom wouldn’t push into the tiny dresser and the draw on the nightstand wouldn’t push in either. The beds were hard and incredibly uncomfortable. The pull out couch had a mattress that couldn’t have been thicker than 3”. We left a day early because we weren’t able to sleep.
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Lena
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Small, did not feel like a suite. Furniture, bathroom, and style of room outdated. No water pressure in kitchen, bathroom, and shower.
Debbi
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great room, plenty of space, very clean.
Susan
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was nice and it was quiet. Furniture was a bit tired but overall a great value.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Room was terrific, the Hotel was great!
M
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Love the 2 bedroom option - nice and quiet too!
Claudia
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bad service and not clean and poor maintenance. Our shower didn’t work well and our toilet broke during our stay.
Phillip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was very helpful when we checked in, as I was staying in the hotel because it was three blocks from Baylor Heart Hospital. I was having valve replacement done and, my wife had a broken foot and was on a knee scooter. They gave us a first floor room at the end of the hallway, by an exit door. This was great, as I could not lift heavy items after surgery, but I could back up the car near to the ramp from this door. The breakfast was great and the staff was friendly and courteous. The only reason I did not give it an excellent rating is that the property is an older one and is showing signs of wear and tear. Overall, we would stay here again.
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Adam or Tiffany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

When my three boys walked into the hotel room, they were in pure shock about how nice it was. "This is the best hotel, weve ever been in", is all we've heard since leaving the hotel, and its a big request for our next family outing.
Number of reviews per page
20
40