Overall Ratings & Reviews Hôtel Mercure Nice Promenade des Anglais

Not happy !! No shampoo or conditioner , high rates on room overnight Good location , But we think everything else was terrible

Excellent proximity to places

Proximity to sites

Next to the blue beach, clean room and friendly staffs

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I thought the people at reception were lovely and welcoming as well as helpful. The view from the room was stunning and the bed was large and comfortable. My real issue was the fact that the loo just had a sliding door— unsealed, the wash basin was in the room as was the shower. OK for a young couple but the lack of privacy would be difficult for friends or couples who don’t know each other too well.

I loved this hotel and staff (so nice and accommodating)

The staff were incredibly helpful and pleasant. I was traveling with my elderly mom; we were not originally in a handicap room and my mom had trouble balancing in the narrow tub/shower combo. The staff were able to switch us to a handicap room for the balance of our stay.

Breakfast was too expensive for what you got.

We stayed for a week and was very enjoyable. Location was excellent being able to have views of the Mediterranean while having great breakfast each day. Access to many restaurants near by, old Nice, Esplanade d’Anglaise, train station, airport and many of the attractions that makes Nice famous. We definitely would stay again if visiting.

We paid for a non smoking room but were given a room that smelled like smoke. When we asked the staff for help we were met with excuse after excuse, and when talking to the cleaning staff they said, “we cleaned the room in the morning, we don’t have to clean it again. We don’t want to.” Overall it was a horrible experience.

Close to all that you need

Location was great. Staff friendly. It was clean but had a weird smell.

Disappointingly rundown and scruffy and in need of real renovation. The corridors and room smelt of musty carpet and everything needed painting. The room was not sound proofed and i could hear every word if the people in the next room who woke me at night and at 6.20am. Two lights in the bathroom did nit work, the toilet seat didn't fit properly and there was no body lotion but two hair conditioners. So nothing is checked. Front desk staff were nice and helpful and location is good but this is a very poor grade 4* and for what i paid I could have stayed in a much better hotel.

Nice staff

They tooked my deposit and they never returned back

Hotel is in a great location. Has everything a four-star hotel should have. The only thing that lets it down is the lack of staorage space in the room. It was difficult for two people to unpack - no real shelves to use and only 4 hangers. Ended up putting everything on the floor.

the location was very convenient. Hotel was very functional and the staff helpful. The facilities were limited and the house keeping somewhat hit and miss.

Room is clean and nice.

Staff rude and charge for breakfast that was included and didn’t provide towels for the beach