Breakfast was amazing and staff was amazing

The Intercontinental breakfast was so nice, and offered for very convenient timeframes. The room was one of the cleanest I've ever stayed in, and we found it to be an extremely quiet location. We would definitely stay in the future, can't think of one negative.

The food and the service: ECELENTE

ECELENTE! El mejor servicio. El personal es Increíble.

Yes

Clean room, friendly and really nice staff

Excellent location, the bar had great choices and the breakfast buffet very complete.

Great rooms, friendly staff. I got a great deal on the room so great price

Very nice

My stay at the hotel was absolutely exceptional from start to finish. The property was immaculate, with every area maintained to the highest standard of cleanliness and care. The pool was truly amazing—crystal clear, beautifully designed, and the perfect place to relax and unwind. Its atmosphere created a peaceful yet vibrant vibe that made every moment enjoyable. The location was equally impressive, offering convenient access to everything while still feeling like a private retreat. Overall, the experience exceeded my expectations and made for a memorable and outstanding stay.

Personal

Excellent attention from everyone. Room very clean and comfortable. Huge thanks and congratulations to everyone working in this Hotel, great experience. See you soon.

The room was lovely and large. They have upgraded us because it was a 55th wedding anniversary trip. The staff were really nice and helpful although sometimes their English wasn’t very good.. the Uber to wherever we wanted to go were definitely cheap. The only problem was the last night we had ordered room service from the French restaurant. The filet mignon was tough and hard to chew. We actually didn’t eat it. Also they charged us for a portable table $15. We never requested that when we complained to the restaurant they offered us a 15% discount on our next meal there. That was really tacky. We would stay at the hotel but not eat at the French restaurant. We had room service many times and we have no complaints about the meals from other restaurants in the hotel, Fran and Larry.

Overall Visit was GREAT!

Nice

Front desk staff could be improved to provide better customer service

The hotel is rundown and needs major update. They are multiple carpet stains throughout. The reception area needs some major attention. We upgraded to a two bedroom suite and the AC did not work right, the furniture is outdated, there were cracks and chips in all of the doors, some of the light switches were so old that they have turned yellow. Even some of the outlets did not work properly. It would have been cheaper to stay in a one star hotel

My family and I absolutely love this hotel. This is our third time staying at this location. The staff are all always very polite and pleasant. It is always super clean and rooms are spacious. Our favorite thing is the breakfast buffet! So many options available everyday. Shout out to staff member Oscar who always took care of us! He would always have our drinks ready and anxious to serve. I highly recommend this hotel. I can't wait to go back!

The room was clean but very old, specially the shower room

Staff was corteous as always, nice hotel, very clean.