Holiday Inn IRVING - LAS COLINAS by IHG, an IHG Hotel

Explore Holiday Inn IRVING - LAS COLINAS by IHG, an IHG Hotel
8.2
Very Good
From 1,005 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

9.6

Service and Facilites

8.6

Traveler Reviews Holiday Inn IRVING - LAS COLINAS by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay!
Rajwinder
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Business friendly
Bryan
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

the staff is always very accommodating and pleasant
Tanisha
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property needs an upgrade, the carpet in the hallways and the rooms are dark, worn, and hold in a stale odor. The walls are paper thin. I could hear the people in the next room snore. The only saving grace for this property is the staff is exceptional. Very good customer service, which is surprising since they work at property that needs a lot of apologizing for.
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Raama
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Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A pretty basic quality of accommodation, service and everything. Location is good
Griffin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really great!
Elizabeth
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The a/c sucks, I got hot and then got cold. The a/c is very old with the nob for hot and cold, it’s not digital! I called down a few times for towels/pillows, it kept saying they’re not available and voicemail is full. We had to walk down to asked.
Christy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There were cation signs from I guess a water leak and the maid woke us up trying to come into our room that morning. Could not access internet and some of the plugs did not work. Only up side was bed was comfortable and shower was hot.
Denisha
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

staff is always nice and courteous, the hotel is clean. We use this place when we have traveling employees and they are always satisfied.
Joyce
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It definitely needs to be upgraded. The carpet was very old and all of the hallways are very hot
Nela
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Paula
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Andrea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was in a good location. It was safe and room was big. The property seems a little old, but it was ok. The bathroom was a bit small but it has the necessary. As to parking there is little parking we chose not to take out our car to avoid losing our spot, and just ubered and walked.
Tiffany
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stayed at this hotel because we were attending a concert at a venue close by. Hotel was really clean. Staff were very friendly. Buffet breakfast(paid)was delicious and had plenty of variety. Room was spacious and comfortable. Loved having shampoo, conditioner and body wash in the shower and hand soap and lotion at the sink(all Dove brand). Will definitely stay here again for a future trip! Didn’t get a chance to try the pool.
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Robert J
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Leisure with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There were bed bugs in room 267 where we stayed 1st night. Pool hoist for handicap daughter was not operable. When I requested to be compensated for having to swap rooms and the fact I could not take my wheelchair bound daughter into pool was offered a$15 price break on the room for 1 night only not the 3 nights we stayed. Front desk staff, bar tender and cleaning staff were amazing but it’s obvious upper management needs replaced.
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Jennifer
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The service from the front desk staff to the bartender was above & beyond. Very impressed. The room was clean, but maybe on the average to slightly run down side. I'd say, just okay. Comfortable bed. I can't describe the smell exactly but I was above/outside the indoor pool so maybe related. I would give them a try again and probably ask for a room preview first. Location is fantastic. Easy to get to and close to evy
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thomas
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was clean and quiet
Cindy
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wish I had a fuzzy blanket on top of the thin throw ! Pillows awesome bed awesome ..
Arlanda
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in was quick, room was clean but the property does need maintenance such as the pool floor needs repair. Only other complaint was not even checked out yet and cleaning staff through out food in fridge.
Phillip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast that I paid $15 each for 3 was terrible. Something that you would get free at other hotel chains. Other than that stay was quite pleasant.
Number of reviews per page
20
40