Overall Ratings & Reviews The Balmoral Hotel

Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.

The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.

Had a great time and they treated us Comrades runners well.

It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.

Overall, this is a good property in a sketchy area. The staff is friendly.

Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.

Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing

My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .

nice stay for older building

The Balmoral gives value for money but the infrastructure is quite old.

The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.

Amazing

Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money

Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.

Great hotel, nice room and friendly staff plus in the best location in Durban.

Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed

Historical Colonial hotel. Well maintained and clean. Attentive staff.