Wyndham El Paso Airport Hotel & Waterpark

Explore Wyndham El Paso Airport Hotel & Waterpark
7.6
Pleasant
From 1,650 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Traveler Reviews Wyndham El Paso Airport Hotel & Waterpark

Number of reviews per page
20
40
Top reviews
Celina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The website should have the hours of the “water park”. I specifically booked this as a staycation and the water slide was closed. This should be on the website so people know when to book for the water park. The room key had to be replaced three times and I was never able to enter through the side entrance. The room temperature was 65 and thermostat wouldn’t move even by raising the temperature. A maintenance worker said “just turn it off, if you’re cold” which didn’t help. The sink in the restroom was clogged and maintenance spent an hour fixing. I don’t recommend this hotel at all.
Read More
Nestor
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful, and the location was convenient with easy access to Uber. However, the room felt dirty and the furniture was really old and worn out. The bathroom was also not very clean, which was disappointing. Breakfast had very limited options, so don’t expect much. Overall, the hospitality was good, but the cleanliness and condition of the property need improvement.
Read More
Krissy
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We will not be staying here again. The pool does not open until 10 am and closes so early by 8. The whole day there were no pool towels in the pool area, when asked they said housekeeping will be out with some shortly, they never came. Room smelt old and musty and shower had rust.
David
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Loved our stay here... will DEFINITELY stay here from now on!
Mary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Their breakfast was delicious and the dining room was clean and beautiful. The air conditioner in the room was not functioning very well. They brought in a fan. The sliding door would not close right. They brought in maintenance but did not completely fix it. Swimming pool closed at 8 pm instead of 10 pm. It was still daylight and people were enjoying themselves.
Read More
Schatorious
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My husband and I had an amazing weekend staying here. The room was clean and so was the property. Travis provided exceptional service upon check in. We will definitely be back!
veronica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Gina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Smell mildew….REALLY NEEDS UPDATE carpet furniture sliding doors Curtains torn!!! Shower drains slow water collected in tub standing water!!! We stay there cause staff is friendly & airport close!
Cristi A
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love the convenience of this property. And the suites are always a pleasure!
Cinthya
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a beautiful room with plenty of space and service was awesome
Jose
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Need to repair water slide.
Compras
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

lately, the only reason to book this hotel is the water slide... other than that the fact that they are not taking care of the details it´s sad, the hotel it´s dirty, worn out, poor customer service, outdated, bad breakfast, shame
TYLER
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outdated rooms, rooms smelled , only cleaned out room 1 out of 4 nights
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool area was infested with ants and bird poop. No towels in pool area. Cleanliness of room was mid. Had mildew type of smell. Mold in shower. Lights didn’t work. Room looked like a roof patched job.
Aaron
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was great for the price. A little outdated but beds were very comfortable. Bathroom was a bit small and they have small toiletries available. The pool and small water park were a nice addition, it was very crowded but we managed. It’s a nice property overall.
Verified traveler
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Thisnos a nice hotel. Its biggest selling point is its close proximity to the airport. I like to stay here and walk over to the airport for morning flights.
Eric
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good place. Close to airport
Lindzi
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room smelled like a wet dog/kennel! As soon as you opened the door this rank smell hit you in the face! The room felt extremely unsanitary! I didn’t walk to sleep in this room but we had just driven for 7 hours with two littles! I didn’t want to walk on the floors! EXTREMELY UNSATISFIED!
Blanca
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Housekeeping department They have no love, no responsibility for their work. I didn't have any cleaning done on Saturday or Sunday, despite having asked for it from two people. My children had to dry themselves with dirty towels, and I had to go home to shower. Since I was staying there, to rest after a few very tough weeks for me. These are the photos of the first room. Dirty, very dirty, and they moved me. But the service is truly bad. How sad that they're investing in renovations with such bad staff. They overcharged me at the restaurant where the milk for the cerisles was. It was spoiled, and the chef and manager saw it. Quality control simply doesn't exist.
Read More
Cesar
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If you are going for the water park, ask before going the schedule of it, the slide it’s not always open, I was with my kids for four days and they only where able to use it once .
Number of reviews per page
20
40