Overall Ratings & Reviews Embassy Suites by Hilton El Paso

We stopped in El Paso to visit family. Our stay at Embassy was nice. Friendly staff, clean hotel, great free breakfast! We also each received two free drinks at the bar. I would book there again.

It was very dirty and the smell inside the rooms is bad. the only good thing was the breakfast.

Awsome pool.

Upon looking at the property online and how it stated it was recently renovated, I would disagree. We got placed on the first floor and our room was very gloom and dark. The bathtub was moldy and dirty along with the shower head. I am not sure if the other floors were cleaner and renovated, but I did not feel comfortable in the room we were staying in. It felt very gloomy and dark with minimal lighting.

The staff was amazing and location was awesome

Pefect

The room was clean , spacious and comfortable. Breakfast was awesome as well.

This property was very filthy and not kept up with. The cleaning staff was very rude. The rooms were very dirty and we never would get the proper amount of towels for the room that we had rented.. and there was never enough food in the morning. There were always running out of supplies. I complained to the front desk and they would always tell me that a manager would get back to me which they never happen. on top of it the first night that we got there one of the elevators had had maintenance earlier and had paint stripping chemical on it, and there was no sign that it was out of order. My husband got a chemical reaction from that and my daughter that has asthma. Also got some breathing problems. Embassy suites are known for their elegance. This particular one is very rundown very outdated. I will not be staying at this one ever again.

Very pleasant stay 😊

Seems as though hotel was updated a few years ago. Still needs quite a lot of work. Bathroom was dark and smelled like mildew. Surrounding area was questionable as a few places were abandoned. Elevators were kind of scary as well. Overall I’d recommend staying elsewhere

Was perfect !! Great service and breakfast

Always an amazing experience ✨️

So good, amazing,cleaning ❗️

This is my favorite place to stay when in El Paso.

The room was outdated and the bathroom was DISGUSTING. There was mold in the shower and behind the bathroom door was not cleaned. I should not be worried about feeling dirtier after a shower but I was. I little bit of Clorox and scrubbing goes a long way.

The

It was a amazing property loved it !!! Will come back here anyday … great experience easy checkin and checkout amaizng facilities.

The buffet breakfast was good! Room was not clean! Comforter had stains and hair on it and toilet was dirty

Probably one of the oldest Embassy Suites because everything looked and felt old. The bathroom was very small. The toilet felt like I was sitting on the floor. The sink felt like it was knee high. All the paint in the elevators was scraped off. The old wallpaper in our room was peeling off. Breakfast and staff were great!

Love it