Everything was perfect

Very aptly located for my work

It was amazing I recommend it

Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well.

Clean, great staff, very good breakfast

Clean room, friendly staff, great breakfast

Hotel.is very clean & staff is extremely friendly and helpful. Great restaurant (Solis) and the buffet breakfast is a very good value.

Hotel muy bueno , servicio de comida excelente , tiene bufett en la mañana y en la noche , lejos del centro pero con Uber muy bien , a 800 metros de estación de metro , la comida de primer nivel ,

Giod

Nice rooms and comfortable sleep. Hotel was well maintained, clean and good service. Breakfast and dinner had limited vegetarian dining options but food quality was good. Overall very good stay.

Really nice work stay at this excellent Holiday Inn, all the staff were very friendly and so helpful especially as Cairo isn’t the easiest of places but they offered good advice. My room was nice and comfortable and clean and I really liked the lobby cafe/bar after a tough day at work a welcome relaxing place and again very friendly serving staff.

We had a very positive experience .Everything deserves more than five star,the cleanliness ,the atmosphere, the staff all are very friendly,helpful and always smiling, thank you so much .

Great breakfast, friendly concierge, clean room, nice view

Smoke alarm has a bright flash every few seconds that lights up the entire room at night. Fridge did not work. General condition of the room was generally poor Staff were delightful and helpful though

Wonderful people with excellent service Thank you to Mr Hamdi, Hassan It was a pleasure

Good

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Nice setting and environment. We could see the pyramids (far away) and the Nile from the outdoor dining area by the pool. Friendly staff (thanks Alaa!) and good service.

Clean and confortable rooms. Nics Staff

the hotel offered beautiful views. However, there were several drawbacks that impacted my experience. Pros: Location: The hotel’s proximity to the Nile provided a stunning view. Friendly Staff: The staff were incredibly friendly and helpful. Cons: Noise Levels: The hotel is situated on a main street, resulting in significant traffic noise that made it difficult to relax. Service Quality: While the service was decent, it didn’t exceed expectations. Gym Facilities: The gym was below average, lacking the equipment and space I anticipated. Room Issues: My room was generally good, but the air conditioning unit was very loud, making it hard to sleep at night. Unfortunately, there were no alternative rooms available. Pool Experience: On my second morning, while I was trying to relax by the pool, the team was painting the ceilings and walls. The noise and paint smell made it impossible to enjoy the peaceful atmosphere I had hoped for. Overall, while the location and staff were highlights, the noise, air conditioning issues, and pool disturbance significantly detracted from my stay. it wasn't worth the price.