Quality Inn Raton, NM

Explore Quality Inn Raton, NM
7.8
Pleasant
From 889 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.4

Service and Facilites

8.2

Traveler Reviews Quality Inn Raton, NM

Number of reviews per page
20
40
Top reviews
John
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was good
Cynthia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean, bathroom needed a brighter light and the A/C kept kicking off. Hallway on first floor had a very musky smell.
Ruben
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had reserved three rooms and staff kept telling me I had only reserved one even though I was showing them the confirmation. She said, I don't care what that says, you only got one. Thankfully more rooms were available. The bottom floor had a horrible smell. The room was okay.
lynda
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

hallways smelled like mold and mildew. HORRIBLE. room not as bad, but i also used a bottle of febreeze i had in my vehicle to help with horrible odor. hot tub was luke warm. Hotel had no internet and check in. ALTHOUGH SHE WAS VERY NICE AND ACCOMIDATING..... staff had to use her phone wifi to check me in. NOT GOOD AT ALL.
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Sarah
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I took about 20 pictures of filth in my room and-to share with management, and they didn’t even want to know. Not interested. They don’t run their air conditioning so even the hallways smell dirty.
John
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Needs remodel. Molding.
Vicki
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Manager and staff were extremely helpful and courteous in meeting our needs. Facility was very clean. However, renovations are needed. Plumbing is older and water temperatures hard to adjust. Refrigerator wasn’t very cool. Ice machine wasn’t working. Some fixtures were broken. They should consider more breakfast variety throughout the week.
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Leonard
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This property smelled really bad , through the hallways and room I stayed in, they double charged my credit card !
Melinda
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bed was lumpy and everything was a little old and dumpy but basically clean and quiet
Jason
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great option for the price
David
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This Hotel does not have an elevator so for the handixaped it is a challenge.
Martin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice staff and clean facility
Jo Ann
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing. The property and the room itself was so dirty and moldy that I did not stay. The quality inn would not offer a refund but I left anyway and found another hotel. This Quality Inn was the worst I have ever been in.
Pamela
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room had an unpleasant smell. Breakfast was pretty skimpy when we went down around 8 am
Patricia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room 114 has the most uncomfortable beds ever!
Kristin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

If you like to see some amazing carpet, this is the hotel for you. The worst part was not having an elevator. Also the staff could have mentioned it or asked if it was an issue that there was no way to bring the luggage carts upstairs. The fridge did not work. The curtains were too short to cover the windows so the sunlight came in. It was a decent place but not worth the 8 star rating that others were giving it.
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Dianne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice moderately priced hotel. Clean. Comfortable.
Teri
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This property needs an update severely. No elevator available for the second floor. Luckily I didn't stay on the second floor. The fan in the bathroom was so noisy. I couldn't hear myself talk. The bathroom sink didn't drain very well. The bed was terrible. But the staff was wonderful. They were very accommodating. Made up for the poor quality of the room.
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Teri
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location. Easy access from the highway. Electricity went off. Was not able to take a shower or watch the news. I know this was beyond their control but it made for an uncomfortable night and stay.
Paul
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice. Staff excellent, very sweet. Room comfortable, knocked a point off because of hair in the bathtub but I don’t fault the hardworking staff. They do their best. The company should give them a small handvac to use especially for the tub.
Number of reviews per page
20
40