5.6
Fair
From 33 reviews
Cleanliness

5.2

Room Comfort

4.6

Service and Facilites

5.8

Traveler Reviews Suburban Studios Auburn Hills - Detroit

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff at Suburban Studio Auburn were very pleasant. The front desk employee, Isaiah was super friendly and awesome. Isaiah was cery accommodating when our room didn't have the shower rod/curtain installed. We were promptly given another room. Isaiah went over and beyond to make sure we were happy. This place is very clean, even though they are still converting from a hotel to studios. I was very surprised with what we got for the price. Alot more than what I expected. Everyone needs to understand, this place is studio, it's in it's name- Suburban Studio. If you are looking for a 5 start hotel with a pool, gym, restaurant or even a continental breakfast, you will be very disappointed. I have reviewed previous reviews.... I was alittle upset with what I read.. This place is friendly and clean. Yes, there maybe guests that are staying more than a weekend or week. It's an "extended stay" I don't know what their life situation is, so who am I to judge, why someone is living there. The other guests were very friendly and respectful, as was I. In the future, if I need a place to stay (even a few days) I will be booking here again. I do recommend Suburban Studios Auburn.
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Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I thought I was booking a hotel room. What I got was more. I wasn't expecting a studio apartment and very affordable! The front desk staff were very friendly and respectful. We informed the front desk that there was an issue with our studio (no shower rod). We were immediately given another studio. We were informed that this place is still under construction to convert all rooms to studios. If you're looking for a hotel with restaurant, gym, pool, etc.... you will be disappointed. All we were needing was a room to sleep and we got more! We will definitely book here again. Oh big shout out to Isaiah. He's the best!
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Xzavier
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was not how the pictures displayed online; TV and phone in room did not work, had to be moved to another room which had a bad smell so then we had to find another room…entire building needs to be renovated + deep cleaned ASAP. Unacceptable.
Tyler
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room destroyed and dit
Nichole
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I was put into 3 different rooms. The first room the bed was broken and the TV didn't turn off. The second room had not been cleaned yet. The third room had a smaller bed than i had booked. The tv had a blue cast to it and there was no garbage can in the room, not even the bathroom. The toiletries were partially used. The gentleman working the front desk was awesome, he had a great attitude.
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Jesse
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rented a room and had no hot water the entire time i was there. Told front desk after an hour of me being there, they came and looked at it but didnt resolve problem. ROOM NEEDED CLEANED PROPERLY mop etc
Jason
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I checked in at the front desk and left out to get food at a local restaurant. When I got back to the room there was no bed in the room as it was just a frame. I the room was filthy and smelled of urine. The front desk receptionist was really rude and was unhelpful as he stated to me “your guess is as good as mine” I asked him what do I do from here. This is highly unprofessional and was by far the worst experience I have ever had in my life staying at a hotel.
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James
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Tbis is by far the worst hotel experience of my life. It was so bad that we checked out after one night. Save your time and money. Stay somewhere else.
ALBERT
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Leaky water all on bathroom floor. No toilet paper, towels unclean kitchen.
Verified traveler
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

My room was dirty it had no tissue paper no trash bags there was dirty towels in the bathroom and old food in the fridge
Antonio
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very bad experience. Property appeared unkept and I could not contact anyone by phone or in the office.
Jason
icon-Leisure
Leisure
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Couldn't use the kitchen, stove top had rust on the heating surface, woke up to a roach in the bathroom, no lights worked besides the on in the kitchen, food just laying in a stairwell, to mcuh surprised this place is opened still will all the health violations i seen being broken.
Carl
icon-Business
Business
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very very very Dirty nasty Unprofessional loud ghetto Trifling I wish I could upload some pics of this room and and they would not put me in another room or give me my money back and talked well trying to talk really crazy lol but
Robert
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Paid $78 for the room at 11am. Then had to sit in the lobby for 4 hours till 3pm to get the key card from the front desk. Even though the maid said she had multiple rooms ready at 1215pm. And to top it off at 3pm when. I got the key I notice that the same exact room went from $78, down to $50. So I paid an extra $30 just to sit in the lobby? I am very unhappy with the situation. The maid staff was the only good experience I had with this place. If I'm not compensates in some way I will absolutely not be revisiting the this booking site, or the hotel.
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Santiago
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very nice hotel with friendly staff
rebecca
icon-Leisure
Leisure
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I am writing to express my profound disappointment with my recent stay at your establishment. The experience was far from satisfactory, and I feel compelled to share the following concerns: Check-In Delay:in. This prolonged delay was frustrating and unacceptable. Room Conditions: Upon entering my room, I encountered several issues: Sticky Food Residue: The floor was covered in sticky food remnants. Spills: The fridge and freezer contained spilled substances. Unsafe Stove Top: The rusty stove top appeared hazardous. Broken Dresser: The dresser was literally broken, rendering its drawers unusable. Persistent Odors: The pervasive smell of weed and cigarettes permeated the hallways and my room. Hygiene Concerns: Under the cabinet, I noticed what appeared to be Bug droppings. Overall Condition: The room felt unsanitary and unsafe. Lack of Amenities: There was no hot breakfast provided, which was unexpected. I doubt the existence of any maid service at your establishment. Management Response: When I raised my concerns, the response was dismissive. A simple acknowledgment of the issues was insufficient. I strongly believe that a refund is warranted given the subpar conditions. Future Considerations: I urge potential guests to choose an alternative—there are better options available. As a loyal customer, I am deeply disappointed by this experience. I hope you take immediate action to address these issues.
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Brrown
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Came from Canada for a night here. We got a pair of double beds in a clean room. Perfect size complete with all basic neccesities. All operational. Great shower, hot water. Great room for the price. All staff were courteous, friendly and helpful.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Really disgusting room, stains and ashes everywhere. The whole place smelled like weed. Their were car alarms going off in the middle of the night, and people banging on the walls.
Pratheek SP
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Not bad
Enrique
icon-Business
Business
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

3 stars overall
Number of reviews per page
20
40