Pool closed. Booked a room with a bath. No bath. Staff refused to swap room on arrival . Wanted an extra €70. Very rude, very public discussion. Unprofessional. Finally agreed to move us for last night. No coffee or tea facilities. Don’t go off room description it’s not what you get.

Great rooms and hotel in general. The only issue was that the pool was closed for refurbishment and I wasn’t notified before - I wouldn’t have taken my swimming things if I’d have known!

We had a connecting family room which gave us a great space. We also really loved the breakfast and the restaurant. Staff very friendly and helpful too.

Room spotless staff helpful breakfast fantastic. Though part of hotel going through renovations.

nice room, really slow wifi unless you pay

great staff and room!

Very nice and clean hotel.

The walls of this room were paper thin. I could follow neighbor's conversation, while they were talking quite softly. When they showered, it was like my bed was in their bathroom. I don't know if this was specific for this room, but definitely not up to 4* standards. Otherwise room, shower, breakfast was very nice. Unfortunately did have a very good night sleep because of the noise.

Didn’t have breakfast not use the bar

I did not eat breakfast nor use the bar

Menu was basic and didnt represent value for money

The receptionist was excellent providing me all the info.

The breakfast was fantastic, there was so much variety and there were little signs with traditional food of the area and their history. The coffee machines where great and speedy, and the staff kept the area well stocked and cleared dishes quickly. The room we stayed in was super clean and spacious, the showers had amazing water pressure and temperature. The beds were so comfortable and the AC kept us cool and fresh.

Not all amenities detailed in the room were provided, despite asking for them. An even challenges when shown written confirmation. Parking hand, room new but dusty. Walk to centre of old town 25mins .

Clean room, friendly service.

Very great experience! We were given a renovated room and we were very happy!

Lobby and breakfast

The property presents itself online one way, and then when you see it, it's not only outdated, it's very worn out. The air conditioning does not work as it should. Our thermostat read 17, and it really, truly never got below 25.. The staff was wonderful but the hotel definitely needs a tremendous overhaul

The hotel looked clean and appealing upon entrance, and the staff was very friendly and efficient. They are in the middle of upgrading all their rooms, but did not hear anything to do with construction. The room was clean and spacious albeit the furniture and counters were very worn. Around the outside of the hotel towards the bus station there were lots of homeless hanging around. And the area was very dirty.

Excelente Hotel, ofreciendo un desayuno muy completo y una muy buena ubicación.