Unfortunately we had a big problem, my company booked two rooms as we were brining a very sick man man back to the US for Costa Rica, we hired a Nurse from the nearby Hospital to stay with him during the stay, and even though we registered the nurse with her hospital credentials at the reception, when she arrived the staff at the desk treated her like a working girl (prostitute) she was extremely upset as was i and my staff. they even said it was there "policy" to charge for these girls to stay in the room. the next day the daytime manager that was aware of the sick mans status was extremely apologetic to all involved but i would not recommend staying at this hotel at all.