The hotel is way too pricey. It is priced as a 5 star hotel, however, the service level is not there. We called room service 4 times at 9.30PM, concierge 4 times, front desk 4 times and the main hotel line 4 times with no response. We had to get dressed and go to the reception desk to get the service. This is NOT a 5 star hotel service. Bathrooms are dated. The view was over a fire escape, and this cost for $800/night superior room....
Also, valet parking full, beach chairs full. No information in advance that these should be booked prior to arrival. Just disappointed.
Basically the pricing of this hotel does not match the experience.