The hotel staff is friendly and there are staff who can speak English so it doesn't hinder people who can't speak Japanese. The location is quite good, the hotel is above a mall so it's easy to shop and eat, but it's a bit far from the station (about 10-15 minutes walk). In terms of access, Ikebukuro station is a major station so it's easy to get to destinations such as Shibuya, Shinjuku, Tokyo Dome, etc. by train. There is also direct bus access from and to the airport, so it's practical. The room is quite large for a hotel in Tokyo. The bathroom is also quite spacious even though it's still a bath unit. The amenities provided are good and complete. Overall, I'm quite satisfied staying here, but the downside is that it's quite a long walk from and to the train station.