Overall Ratings & Reviews Holiday Inn Express HUNT VALLEY by IHG, an IHG Hotel

Clean and friendly staff

Room was very small with a king size bed, no room to put your suitcase without tripping over it. Only 2 hangers in the closet. I've stayed in other IHG hotels in the pass, none had, rooms as small as this one was. A little disappointed.

The bacon was amazing! Best I have ever had at a HIE!

Room was clean and that was good. Kuerig did not work. Shower was cold water. Took me over 20 minutes to get the shower a little warm enough to get a quick rinse.

I've stayed at this facility many times and the hotel never disappoints. It's always clean, bed is always comfortable, and the staff is friendly. The breakfast is decent and the location is perfect.

Stay was fine, but 2 pillows smelled like sweat. I prefer the bathroom in room #306 to this one. No other complaints and really this place is pretty dang good.

It was very nice.

Great Breakfast

A quick needed stay for my child and myself. The king bed room was good for us. It was a little bit small of a room, but it was clean. It worked great for what we needed. The staff was excellent!

Excellent location

no comment

I enjoyed it

One of the worst hotel experiences of my life!! When the hotel was built they had an extra space. They had a choice to make this space a storage area or a guest room. And they decided that a guest room would be more profitable! And we’ll make it a handicap accessible room!!! FAIL!! I’m in a wheelchair and my room was so small that I had to go in the room backwards to get to my side of the bed! The bathroom room was plenty big enough for the wheelchair but that’s all that was accommodating. The shower was walk in. The handicap seat was at one end of the shower while the shower head and controls were at the other! You cannot reach either while sitting on the handicap bench! Luckily I brought my own shower seat. But when I was in my shower seat, the soap dispenser was behind my head!!! No more bars of soap!! You have to be a contortionist to make this work!! The mirrors above the sink were a joke! They were so high that they were useless! You could only see the top of your head!! And I’m 6’2”!! Next is the mattress. It felt as if you were lying directly on coils!! The absolute worst mattress I ever slept on! When I laid on the bed, the foot of the mattress was actually higher than where your body laid!! I ask Rachael ( who was very nice), at the front desk, if there was another room available with a better quality mattress and was told none was available. Three nights of torture!!!! I was stuck!! I had already paid for the room. AVOID AT ALL COSTS!!

Value for the mony

Me encantó todo desde el staff, el cuarto y sobre todo el desayuno. Todo estaba riquísimo. Definitivamente 10/10

Quality beds & clean quiet room!

The elevator was loud, slow and apparently breaks down a lot, according to several people who were regular guests or staying longer term. The "garage" was sketchy, poorly lit, open to the woods, and frequented by thankfully benign potheads. It felt unsafe. The mandatory $45 charge for incidentals upon checking in is frankly ridiculous; why should you have use of my money even for a few days? The ads are misleading, implying that there's a restaurant on the premises; there isn't. The soundproofing is terrible; you can hear the neighbors' television and conversations all night, even with the fan on for white noise. And something in the cluster of cabinets which holds the TV, microwave and fridge makes a loud clunking, tapping noise every 20 minutes. The Showtime channels were nice, though, and the bed was comfortable.

Our stay was exactly what you would expect from a hotel. Very clean, friendly staff, Rooms are neat and very modern, the breakfast was good and healthy, and the parking lot was well lite at night.

I liked the private balcony overlooking the pools

Elevator doors shut too fast. Other than that everything was excellent. Everything was clean and well kept. Staff was awesome. The breakfast buffet was truly awesome. Bathroom was well laidout and had despensers for lotion, soaps, shampoo. Mounted on the walls for convenience. Perfect. Gary R.