Emerald Hotel & Suites

Explore Emerald Hotel & Suites
6.4
Pleasant
From 2,918 reviews
Cleanliness

6.0

Room Comfort

6.0

Service and Facilites

7.0

Traveler Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
Jasbinder
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2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was poorly maintained , there very few supplies in the room -No toilet roll in the room -
Rene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly staff
Tim
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4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed 3 days, first room they gave me, the toilet seat was broken, friendly staff, changed my room right away, room was ok but during my stay the bed wasnt made once, garbage wasn't emptied and no new towels, I really dont think they know I was in that room lol.
Jeremy
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Found random hairs, missing plugs in bathroom. Beds were not cleaned/stained and ended sleep on top of covers
Ferney
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It's good, I like it a lot, I would come back, it has good food and service.
JORDAN
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

comfy
Steven
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Woulda been nice to know that there was a murder in the building a couple weeks prior to us staying there. Not even a discount or compensation.
Arshdeep
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really likes must visit staff is helpful
Kirby
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was our first time staying there... Everything was super... Thank u
Joel
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room smelled like it'd been smoked in for 20 years. The bed was a old antique spring frame lol.
James
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was cheap.
Ian
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking and AC, was great
Vishal
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Jonathan
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

5 star hotel.. in india. Cheap layoff, 10 inch low quality spring matress with no pads, cheap blankets.. wait 20 minutes for hot water to warm up. General design is cheap. Building exterior, terrible.
Aleksandra
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Its a low-cost hotel (by Calgary standards). You get what you pay for. Basically, lower your expectations, you are saving money!
Stephen
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room i had didn't have a security lock latch and the window was not sealed all the way. It was also very dirty. They did give me another room when I was concerned about my security because I couldn't lock my room. Overall I won't say there again
Stephen Kin Chung
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room condition was poor.
Adele and Curtis
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unprofessional renovations Our room had dust buddies in several corners . No towel racks. Spills on furniture . No dishes, no utensils, no kitchen towels, . In what was supposedly an upgraded room . Horrible Pillows . Towels were not fresh . No Kleenex. Kitchenette sink was un clean . Fridge had collapsing shelves . Toiletries were stale. Windows were bolted shut. No wifi . Telephone was filthy .
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Dupinder
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Poor service, dirty place
Kaylin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was warmer in the room and window only opened about an inch and the “AC” was not cold. It did not really make the room cool. I would have called downstairs if it was hotter than yesterday outside.
Number of reviews per page
20
40