Great location next to train and metro station

The checkin process took more than 45 minutes.

The location was convenient for my travel. I was offered a room upgrade at a minimal cost. The room was a little strange; the sleeping area had a television and was illuminated only by the bedside lights, which left it rather dark, while the smaller and separate sitting area had plenty of light, a 3-seat sofa and armchair, and nothing else. The lady running the bar and making snacks in the evening was very friendly and hardworking, and the buffet breakfast the following morning was good. I thought the hotel was overpriced, but in a capital city...

Very nice hotel right near the station nd not far for Real Madrid ground just two mins on metro

The gym had no water and was full of flies. Location is only ok if you need the train.

Great customer service. The room was clean. The loction is great across the train station

En general, buenas instalaciones, podrian actualizar o renovar. Buena limpieza, staff excelente y muy amable. Buena comida y super desayuno.

Clean room, good staff, near the station

Breakfast was good

Good food and staff.

Nice friendly staff

Food was great. Didn't use the gym

No air conditioning , central for all room so work heat or cool. And the only opción was putting off. And open the Window

Hotel is conveniently located. Breakfast has a great variety and is very well presented, clean and delicious. The downside was with the room beds. Mattresses must be changed. Too soft, to the point that deepens when you lay down. There was an actual spring/nail, sharp pointy object sticking out from the middle of the mattress. Made it very difficult to sleep and rest.

Habitación limpia y personal amable

Room is spacious and clean, great staff and breakfast.

Hotel is in need of refurbishment.

Breakfast was good and fresh

Great location. Nice room, free breakfast and good service too.

Room was c