Fairfield by Marriott Rochester Henrietta/University Area

Explore Fairfield by Marriott Rochester Henrietta/University Area
8.2
Very Good
From 740 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

Traveler Reviews Fairfield by Marriott Rochester Henrietta/University Area

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was pretty average, but the bathroom was SMALL! The door came within an inch of the toilet when you swung it open and closed. That’s my biggest complaint. The free breakfast was mediocre. I’ve had better for sure. But overall it was a pleasant stay.
THERESE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quick check in Amd out. Great breakfast
Verified traveler
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was comfortable and clean. Staff were friendly and helpful. Only issues we had were with the breakfast. Cramped area, sausage was overcooked and hard, eggs cold and cereal was limited. We actually forgo breakfast second morning and went out to eat.
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms
Jodi
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very comfortable, clean, good value for amount paid.
Tzu Leng
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

1. Noisy! We were given a room next to the elevator. We can hear the elevator going up and down through the wall. Took us awhile to figure out where the noise is from. The constant sound woke us up early morning. 2. Noisy! The ac unit is extremely loud. The room furniture seems modern and newish. Guess they didn’t bother to replace the old ac unit. 3. The bathroom is really tiny. Overall really bad stay and will avoid if you want a good rest.
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William
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bathroom floor had sticky goop patches. Pointed it out within an hour of arrival, and twice again to the front desk staff. We stayed 3 nights total, never any attempt to clean it by the staff. Gross, disappointing service. Never again for us.
Walter
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was good, clean, I probably stay there next time I visit the area.
Andrew
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was OK, AC very noisy. Decent breakfast.
Sandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

More toiletries
RYAN
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice safe hotel
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean comfy
Davey
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Keys wasn’t working it was programmed 4 times back up and down from office to suite (both room keys)( so inconvenient) and it was a very late that we were checking was already exhausted. I just wanted to go to bed.then the emergency light keep on blinking all night long( once again attention was called to the front desk and was told that there was no maintenance worker available. They were going to give a discount)then no lights at all in the room by morning time because the power was done, uncertain areas of the hotel which of course, was on the side where our 2 rooms were, elevators were done like to use. The bathroom was stung like in the hotel room was done, and that was how the blinking in one of the suites which was the upper suite finally got the lights to stop blinking. after speaking to the morning front desk, I was just given the information to speak to a manager, but the manager herself was new and wasn’t going to be until Monday.
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Joan
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The front desk staff were very personable but we were dismayed to find our room hadn’t been cleaned properly. There was old rice left in the microwave and a used tea bag in the coffee maker. We also think that the bathroom amenities hadn’t been properly replaced. There were no drinking cups or hand lotion bottles. It made us start to question if the room had been vacuumed or the sheets changed since the last guest.
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Tricia
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean property. Friendly and helful staff. Coffee amazing.
Andre
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

ok
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Our stay at this hotel was overall fine, but the evening of the one night we stayed, we used the pool. After spending some time with my kids in the pool, I began to notice some very disgusting looking globs in the pool. It made me feel sick to my stomach, and I feel sick to my stomach now even recalling this. It was gross.
Alberto
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Standard service for a very high price.
Linda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Served the purpose for graduation. Pillows were flat
SIMONE
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Second time staying here, it is always comforting.
Number of reviews per page
20
40