Niagara Lodge & Suites

Explore Niagara Lodge & Suites
6.6
Pleasant
From 1,563 reviews
Cleanliness

6.2

Room Comfort

6.6

Service and Facilites

7.2

Traveler Reviews Niagara Lodge & Suites

Number of reviews per page
20
40
Top reviews
Anita
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Planned on staying here my entire visit but in getting checked into first room provided there was multiple people hovering the area of my room, so went to front desk and let them know there were safety concerns, they provided another room. Checking into the now 2nd room, the floors were filthy, curtains were scarce and 2 different colors and sizes with barely covering the window. There was black mold on the walls. The linens on the bed was dirty, gross, so bad I ended up going to office, checked out and went down the road at 130am in the morning to find another place to stay for my vacation. Filth doesn't even cover what this experience was!!! I asked for a refund and of course they kept every dime i paid In the month of March! Had i known this hotel looked liked this i would of NEVER booked in the first place!! I would never suggest this facility to anybody, pure disgust!!
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Kimberly
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed in room 402. It was on the ground level the room had a smell. It was noisy. Everything was outdated. It felt unsafe. I would not stay here again.
Abdel Kader
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is decent and parking is available, but the breakfast needs improvement.
Morteza
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was very hesitant to stay here after reading the reviews, but since our reservation was non-refundable, we decided to give it a chance. We checked the beds carefully upon arrival and didn’t find any signs of bed bugs. However, on the morning of our last day, we woke up to find our garbage bag torn open and trash scattered all over the kitchen floor. It appeared that something had chewed through the bag overnight, which made us very concerned that there may have been a rodent in the room. We immediately reported it to the hotel staff, and they came to inspect the room and took photos for the hotel manager. Traveling with two young children, this was a very upsetting and stressful experience. While not everyone may have the same experience, I hope the hotel takes this issue seriously and improves its cleanliness and pest control.
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Yarleny
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly. The furniture in the room is old but everything is very clean and the breakfast was delicious.
Yanet
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked two rooms, one with carpet and the other one had laminated. Both were dirty around the bed and corners. It was loud outside.
Jay
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not recommended. The guy working the counter day shift is rude and disrespectful. Horrible experience at the establishment.
Don
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had to go to this motel because we had a fire in our motorhome and we needed a place to stay. The pool was fun and the food was alright but the room was dirty we had to ask for a new shower curtain and a new front curtain when we arrived because both were extremely awful 😞
Melinda
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There is NOT an indoor pool anymore, so do not stay here if that was what was drawing you in. In late June, the outdoor pool was still a little too cold to actually be able to enjoy. Breakfast was okay (eggs, sausage, things to put through a toaster, yogurt, cereal).
Lisa
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All housekeeping does is empty trash minimal towels and never changed sheets and a rat running around pool area
Shannon
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros (being generous because some of these are just baseline expectations): - Inexpensive - I didn’t see any bugs - The air conditioner worked Shower and spa tub had hot water instantly and the water pressure was good in the shower Cons: - I asked for extra pillows at the front desk and they said they’d bring some “if it was possible.” I never got any or heard any more about it. Because I was staying more than one night, I bought pillows at Walmart. - The king sized bed was on a full-size platform, which I discovered when I heard a crunching sound when I sat on the edge of the bed and looked down under it to find out why. - Under the bed looked like it hadn’t been vacuumed in a very long time. - Everything in the room was mismatched, shabby, and outdated. I asked for a list of restaurants nearby, but they had a restaurant on site and only recommended that. Breakfast was not very good, with lots of signs warning you not to take food to your room or get a $20 fine. The elevator was loud and sort of scary, but the stairs were dark and dirty. I wouldn’t stay here again.
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Vanessa
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and it served its purpose. Staff was friendly, welcoming and helpful. The continental Breakfast was a BIG WIN… essentials- coffee, eggs, sausage, breads and spreads. Highly recommend this place and I would return.
Kristine
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I did not like the hole in the bathroom ceiling with black mold. The bathroom had renovations that I was not told about. The air conditioner was leaking, which ruined our belongings. The walls had cracks and rats outside.
Gina
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There's enough space for parking, the staff are approachable and the free breakfast is superb.
Mohammed
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is in need of renovation, as there are visible signs of aging and its former charm has faded. However, the bed was clean and very comfortable, which made for a pleasant stay. The TV offered a good selection of channels, and I was able to enjoy watching the FIFA World Cup matches from my room. The microwave and refrigerator were both in good working condition. One downside was that the carpet did not appear to have been properly vacuumed. On the positive side, my room had a beautiful view with plenty of natural sunlight throughout the day. We also enjoyed spending time at the outdoor pool, and the air conditioning worked exceptionally well. The breakfast was excellent and offered a satisfying options. Overall, the hotel provides good value for the money. While the property could certainly benefit from renovations, it is a reasonable choice considering the price you pay.
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Dale
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean comfortable rooms at an affordable price, pleasant staff and cleaners. Forth time I've stayed here.
Biju
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always love to take room at this hotel when we visit Niagara. Just need to tell only one thing, the toilet seat needs to be a bit more clean.
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First off I want to say that never large and sweets on Lundy's Lane in Niagara Falls Ontario is one of the nicest cleanest hotels I've ever stayed in not to mention their staff is on point 24/7 they go out of their way to accommodate any request you require morning noon or night. And on top of the five star hospitality that is consistently shown as I've stayed there a few times the outdoor pool is amazing it is very very clean and I make mention of that because it's very important that the clumsiness of where you stay and this place is always top notch and they have a hot breakfast potatoes eggs sausage Juice coffee cereal for the kids bagels I mean it's endless five stars I would give him six stars I would I would give them as many stars as I could top hotel in Niagara Falls Ontario in this area I would have to say!! They also have an en suite like bar and restaurant and we ordered garlic bread and another dish that my friend ordered that was steak cut up it was the best steak I've had it was juicy my compliments to the chef he raved about the garlic bread I couldn't give this hotel more stars. Touché!!! Sts
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Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice, pool area was clean and well maintained. I would stay again!
Tatiana
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Down the beds saw a pairs of kids shoes!
Number of reviews per page
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