No issues, some great arcade games for little ones. Football table/Foosball needs new ball and some TLC

Great hotel for location , reception staff really helpful & friendly - lovely rooms 👍

Good hotel, wish they had a pool given how far it was from the main attractions.

The 50% off at the bar for the happy hour was amazing. The video games in the lobby were entertaining for the kids. Breakfast was good.

Nice hotel in central location

Nice room in nice hotel in fantastic city

We had a nice stay at the hotel and the excellent restaurant made our dinner special.

An ok stay. The amenities in the foyer are great, really sets you up for a good stay and looking forward to your room. However the room amenities are so basic. Two plugs in the room. Half a cup of tea or coffee available (no milk). Tiny pillows, with only one spare. Worst of all no Fridge in 30 degree heat. Just a little note stating you can have one on request one, which I did, only to be told they don't have any. Location is good, staff are good. Room itself let's it down.

Depuis notre arrivée, des traces de vomissements se trouvaient sur le tapis du corridor menant à notre chambre au troisième étage, à notre départ, après 5 jours, elle se trouvait encore là. Le mélangeur d’eau chaude et froide était défectueux, comme le vomissement nous avons porté plainte à deux reprises à la réception, mais rien n’a été fait. Coté positif, le restaurant, le bar et le personnel était serviable, et la qualité des mets état excellente. Enfin, Le coût de la chambre aurait du inclure le petit déjeuner pour avoir un bon rapport qualité prix, comme il n’y avait pas de stationnement non plus, et qu’on devait payer 24 $ par jour dans un stationnement publique, sans pouvoir sortir l’auto et revenir, sinon on aurait payé plus.,

Rented a “family suite” amd added my kids ages, 18 and 16. Roommates showed 4 beds. We arrive at the resort and they tell us that because our son is 18, we have to buy another room. They give us 10% off and include breakfast for both rooms. The next day, we arrive for breakfast and are told that we are not on the list, not included. We are “welcome” to purchase. One of the rooms smelled with a stain on the chair. The location is good, but for the price of the two rooms, I would have stayed somewhere else. Not good.

Clean and quiet

Very clean and well located

The food was excellent at the restaurant

Very helpful staff. Very clean and safe.

Great staff, great breakfast comfortable beds.

Muy buennhotel

Service was excellent, minimal tea and coffee services in room. Good location and very helpful staff,

Great place to stay. Staff are friendly, room is clean and great location.

Good location, 10-minute walk from the historical center and less than 5 minutes from the tram stop; decent breakfast, helpful personnel. On the downside, rug and upholstery need a good cleaning. All things considered, I would return to this hotel.

Great