Overall Ratings & Reviews Hotel Griffon

Great location. My room had an uneven floor and no view windows.

Wonderful location.

Loved the architecture of the building, that it was so close to the piers. Chinatown was only a mile away.

Good location

Great

Great location with access to everything in San Francisco. The bar was a nice addition to the hotel. Our room was clean and fully equipped. The only thing missing was a refrigerator. Otherwise everything was excellent and we would stay here again.

Great location!

Had a terrible experience. I left a DND sign on my door and midafternoon when I was getting ready for an event and just having got out of the shower a maint man knocked on my door and asked me to unlock my door. He insisted that I do. Cuz he needed to fix the lock and I said no as I didn’t know who he was but he insisted and argued with me for several mins and would not go away ( even tho I had a DND sign out) he insisted and I asked him to come back 15 mins but he would not. I was shocked at this behavior and lack of respect. I told the staff at the desk and they did nothing. They said sorry and offered me 20 gift card. Which I can’t use as Iam not returning. No response from manager! outrageous!

Great service . Very friendly front desk and nice room

View from back of hotel overlooks the Bay bridge- see photo. Very clean- pass to excellently maintained YMCA next door was a bonus!

Safe, quiet

This hotel is a gem a

Amazing

This hotel is in a great location. The building is beautiful. Everything was very clean and lovely. We appreciated the coffee and croissants for breakfast. Nice bar and restaurant on-site. The way they make the competitive pricing work is by offering pretty small but very efficient rooms. We're an old married couple so we don't mind having to brush our teeth next to the bed, but this might not be for those who are looking for a more spacious and romantic setting. I'm sure there are larger rooms for those who want. We didn't have one, but there are certain rooms that would have amazing views of the bay. Their parking fee is $75, so we worked hard to make sure our rental car was empty and we found free overnight parking on the street. But this is how it goes with such a prime location. All told, we'd stay here again.

My wife and I have stayed in many San Francisco hotels, but this hotel is by far the one with the most charm and exemplary service than any that we have stayed in before. From the moment that we walked into the hotel and were pleasantly greeted by the staff, the expediency of the check-in process, and the continuing Positive attitudes of everyone that worked there, we were continually happy with our choice of combinations in the city. They even had an AI customer service process that when we asked if we could store some of our cold food items somewhere on their property, they promptly delivered a mini fridge to our room. We would absolutely stay in this hotel again and absolutely will be recommending this to all of our friends. The adjacent bar and restaurant also had great service and delicious food. We enjoyed not only the courteous and positive experience of the staff in the bar, but also enjoyed the pleasant conversation with their bartender, Sean. Another reason that we would stay there again.

Close to the pier Good location Breakfast cakes and coffee in the morning

If you are visiting SF without a car, this is a great hotel. You can walk within 5 min. to the following: muni subway, main bus terminal to gg bridge and Marin/Sonoma county, to BART, ferry terminal, cable cars to Chinatown, classic rail cars to fisherman’s warf, hop on hop off busses, cruise terminal. If you are vacationing ask for a bay view room because there are only a few. The other rooms are small and dark. I liked the exposed brick in this older building. Perry’s restaurant is downstairs. Free coffee and pastry in lovely in AM. Located in the middle of it all but quiet at night, no nightlife right in front. Of course you have easy access to UBER and driverless cars ( why not). Not best for large families as rooms are small. I will be back

Nice place in nice location.

Wonderful stay! Sami was so helpful!

Great area but dated rooms and uncomfortable pillows