Sonesta Select Atlanta Cumberland Galleria Ballpark

Explore Sonesta Select Atlanta Cumberland Galleria Ballpark
8.4
Very Good
From 1,867 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Sonesta Select Atlanta Cumberland Galleria Ballpark

Number of reviews per page
20
40
Top reviews
Edward
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were filthy. I went to my first room. It had roaches on the dresser, went to the second room It had dog hair in the tub went to my third room. It had blood on the doors and in the shower horrible experience will never return.
Monica
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathroom was not clean with hairs on tub. While it was ok they only clean or exchange towels and replenish products by request.
Chelsea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very nice
Paris
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was ok! Very inconvenient to not have a microwave in the rooms. The parking should be free for paying guest!
David
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking is a little tough
Abiodun
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The receptionist is in the wrong line of work, she’s anything but warm or polite. The toilet seat is disgusting and either needs a deep clean or replacement. Parking costs $12, so don’t expect it to be free. Overall, I wouldn’t recommend this place.
Valendale
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes everything was great
Larry
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unfortunately, I did not realize that it was a pet friendly hotel which does not work for me. There were cleanliness issues with the bathroom sink due to clogging. Traffic in Atlanta can be challenging, and this property was perfectly positioned for getting around and there were plenty of options for shopping and dining.
Allison
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It would be nice if there wasn’t inappropriate drawings on the walls of the elevators, and the sheets were actually clean! It also would’ve been a great heads up to know that I was gonna get charged $50 so that I could park. I was not informed of that beforehand and left with no choice for to pay with it.
Avalynn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

everything was good! it was a pretty view and the pool was really big and clean! the gym was great too. only downside was the bed not being so comfortable. but we only stayed 1 night so it wasn't much trouble. we would stay again for the city view, it was beautiful watching the sunset!
Yung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent Stay
Cheyenne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff sucks!
Joseph
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff including the GM is nowhere near professional and that's why I'm dealing with the BBB instead of them, because when the GM don't care how the employees treat their customers why should we care about them.
Novelle
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was beautiful
Lutusha
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yesssss
Darin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Staff were great. They were very cordial and polite. Over the rooms were okay, but the cleanliness of the rooms was not great. Under the pullout sofa there were plastic cups, fries and other garbage, The bathroom was somewhat clean with towels, but the floors in the bathroom and throughout the suit didn’t look like they were vacuumed. Unfortunately, the last night of 4, there was a musty/foul odor, that occupied the suite we were in. It was coming from the floor along the wall next to the adjacent room. The carpet was damp, and it got onto my backpack as it was sitting on the floor along the wall. It was so bad that I could not sleep the entire night. The next morning, I left my backpack and many of my contents in it in the room as it smelt terrible. When I spoke with the person at the front desk, they were very apologetic and said they would have given us another room had we asked. I wasn’t about to wake up the rest of the room to move for about 6 hours of sleep.
Read More
Ann
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dirty.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Sharon
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was nices and clean
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My husband and son enjoyed their stay! He said room was very nice and facility nicely updated. There is a charge for parking which I feel should just be included in the stay… but that is fine. Check in east. Location very nice!
Number of reviews per page
20
40