The hotel is run down, my mom almost fell walking in the hotel because floors are so unlevel. Not a kid friendly atmosphere and its not for elderly people.They have pictures of a pool with water on the internet. Staff told me when I checked in, it hasn't had water in it for 3 years. That is fraud in my eyes, I wouldn't have booked it knowing that. The lock on the window in my room was broken and being on ground level it wasnt safe to sleep or to leave belongings in room. Baseboard heaters and no fan in the room, it was cold and smelt bad. I prepaid for the night but only stayed a few hours while realizing the circumstances. Worst hotel experience, especially being a Travellodge.