Fairfield Inn & Suites by Marriott Norman

Explore Fairfield Inn & Suites by Marriott Norman
8.0
Very Good
From 757 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Traveler Reviews Fairfield Inn & Suites by Marriott Norman

Number of reviews per page
20
40
Top reviews
ashley
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I didn't check in. I how i wasn't charged
Randa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was good and staff at breakfast exceptionally kind.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was dark and dingy. Smelled like wer dog. AC barely worked, and the in room frig was not working well.
Macon
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel
Johnna
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very surprised this is a Marriott bonvoy needs alot of work...seems redone but even when you walk in the front door there is a smell. Room smelled moldy.
ALVINO
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

X
Jennifer
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was clean and safe. Requested queen beds, but given full beds. They missed cleaning our room on day one of a three day stay. Asked for more washcloths and had to wait til morning to get them.
Jeannie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The gfi in the bathroom blow my blower and and sparks hit my wrist. The bathtub was dirty
Michael
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Awesomeness
Megan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Upon arriving at 7 pm the lobby was dark with no lights on. Our group wanted to hang out in the evening and the front desk person said they "didn't know" how to turn on the lights and didn't offer to help find out. Room: our room was extremely DAMP and even with buying "damp rid" and running the bathroom fan, it didn't help. We found BLACK MOLD growing in the bathroom, and so did the group we were with so we didn't ask to switch rooms as we assumed it was an entire hotel problem with ventilation. We woke up stuffy and damp feeling. The beds were find and room was basically clean but the bathroom tub was dirty looking. Also, the dresser's drawers were broken and crooked. The ice machine was broken which was just another "addition" to the unaccommodating feeling.
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Tamara
icon-Business Family
Business Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was more humid than being outside, and the air conditioner did not work well. The room smelled of mildew. Twice we went to the front desk to get Assistance and there was no one there even after ringing the bell..
Dennis
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The photos on the website are of a nice clean new hotel. The actual hotel was old and run down. Our room smelled like mildew that someone tried to cover up with industrial fragrance. The mattress was old and tired and led to an awful nights sleep. Free breakfast was of very poor quality. Would not recommend.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Toilet kept clogging up
Carey
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Check in was great. The breakfast was wonderful. Staff were so friendly and helpful. Room was so clean. We stayed 3 nights, and it was a great stay. The only reason i didn’t give it 5 stars was because when it rained, the rain came in the window. It was an inconvenience to clean up the water before dawn. I told the staff, and I'm sure it got fixed. I would stay here again for sure.
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Dianna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff! Very musty smell to whole hotel. older facility, needs some updating.
Chris
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very friendly staff. Check was easy as I was just there for one night
Timothy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room and hallway smelled very musty. The tub had a partial clog and drained extremely slow. The window and or AC unit had a leak and during a storm, the floor/carpet was saturated and some of our luggage was wet.
Jeffrey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Reviews are half right. It is an older hotel, but it has clearly been updated within the last couple of years. It is a budget hotel, so accommodations come along with that. Exactly what we would expect. The staff does a great job. Xero at the front desk was professional and cheerful. Housekeeping did a great job, cleaning places that other hotels would typically leave dirty. Breakfast was edible, not delicious, but ok. Options changed each day. Side doors do in fact not work. Next time we are in the area, this place will be on our list of places to stay.
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CATHY
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The breakfast was not so great, not the fault of the person taking care of it, as she explained the delivery truck had not arrived. The room was fine,water pressure when you took a shower was great and hot.
Eric
icon-Business with Children
Business with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Needs to be updated old and outdated
Number of reviews per page
20
40